Digital Help

Guidance on getting started with digital software, how to log in and store passwords safely.

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Getting started

Getting you started with digital software used at Ulster.

Learn how to access:

  • Log in information and configure your Multi-Factor Authentication
  • Eduroam Wifi
  • Portal
  • Blackboard
  • Workstations across campuses
  • IT support
Get Started
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Password Management

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Password Reset

Self-service password reset within O365 enables you to securely reset your University account password 24/7.

Alternatively visit our Password Kiosks located within the library on each campus.

View more on passwords
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Banner Student Record

Information on how to find out about your initial password.

Go to Banner Information
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Multi-Factor Authentication

When you log in for the first time, you will be required to set up Multi-Factor Authentication (MFA), which will help protect your data and our IT services against sophisticated cyberattacks.

View more on MFA

Software

Student Portal

Provides easy access to your online services such as email, file storage and the Digital Services IT Service Desk and...

For Students

Blackboard

Blackboard Learn (also known as BB Learn) is the University's virtual learning environment, which gives students online access to course...

Email

The University, in co-operation with Microsoft, provides a web-based email service to all students.

For Students

OneDrive

OneDrive online cloud storage for students as part of Microsoft Office 365 environment.