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If you cannot view the maps on our campus locations pages, please contact us for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website.
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the web development team.
Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by the end of December 2022. When we publish new content we make sure our use of images meets accessibility standards.
Ulster University is not claiming disproportionate burden for any issues on www.ulster.ac.uk.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By March 2023, we plan to either fix these or replace them with accessible HTML pages.
Third party content displayed on our website that's under someone else’s control and which we have not paid for or developed is exempt from meeting the accessibility regulations. Examples on ulster.ac.uk include feeds from social media channels, chat bot services and DiscoverUni widgets on Undergraduate courses.
How we tested this website
We currently use automated testing to drive most of our improvements to accessibility on our site. Automated testing can't find everything that could be improved, but is rarely wrong about what it does find.
This website is scanned and tested every day using Funnelback and every five days using Silktide.
The findings from the Funnelback and Silktide audits are addressed by our Web Development Team on a regular basis.
We used Funnelback and Silktide to test all pages on this site and also manually reviewed the most commonly visited pages.
our main website platform, available at www.ulster.ac.uk
New digital learning web content comes under the new law with effect from 24th September 2019. In this respect, static content in the following web-based digital learning systems are affected: Blackboard Learn; Turnitin; Panopto; Qwickly; Office 365.
In accordance with the new legislation, Ulster University will provide accessibility guidance and digital learning content in formats that comply with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Blackboard Learn (referred to colloquially as Blackboard) is Ulster’s centrally supported Virtual Learning Environment (VLE).
Blackboard is a third-party product, designed and developed to conform with the internationally recognised Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as well as the US Section 508 standards. As a result, its accessibility design is good but it nonetheless pre-dates the new UK legislation and areas of accessibility may arise that are not yet known.
The University is currently supporting its content creators (staff) with guidance and training on the creation of accessible learning, teaching and assessment resources. The content you will find on Blackboard has been uploaded by our user community of hundreds of University staff. As such the accessibility of content may vary between modules and content creators. Should you experience an accessibility issue, it should be referred for action/assistance under the routing advised by the general University statement.
Third-party content from other technology providers is displayed in Blackboard. Many will have their own good practice on accessibility but may not be fully compliant with the new legislation. In these cases, should you experience an accessibility issue, it should be referred for action/assistance under the routing advised by the general University statement.
As Blackboard is a third-party product the University will respond to accessibility issues and issue regular updates to this guidance.
The following custom adjustments are available to you in your user Blackboard interface and may help enhance your accessibility experience:
change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen except where content has been created by a user in such a way to not make this possible (for example within a non-responsive table)
navigate the website using just a keyboard
navigate the website using speech recognition software
listen to most of the website using a screen reader.
Guides are available from Blackboard on the following topics (follow the embedded links):
Blackboard’s Voluntary Product Accessibility Report includes information regarding where the product does not meet the full WCAG 2.0 expectations. Under these circumstances, content uploaded by our user community may have accessibility issues.