Rights and obligations of the university and students - terms and conditions
At Ulster University we want to ensure you have all the information you need to make an informed decision about your studies.
There are a number of useful links below to key University publications, policies and procedures. These outline your rights and obligations to the University when you choose to study at Ulster, as well as our obligations to you.
You should familiarise yourself with these policies and the University's Terms and Conditions.
The University's admissions process is subject to Consumer Protection Law.
This means that you have the right to cancel your application to study within 14 days of accepting your offer.
When you accept an offer of a place on a course as either your firm or insurance choice, a contract will be made between you and Ulster University.
You can change your mind within 14 days of accepting the offer by contacting the UCAS Customer Contact Centre on 037 1468 0468 or +44 33 0333 0230 (international)*.
After the 14-day period, it may be possible to cancel with the permission of the Faculty Admissions Office.
You will need to contact the Faculty on 028 7012 4221, and UCAS, to discuss your options.
Once you have accepted an offer to study, you can cancel within 14 days without giving a reason.
If you cancel your offer within this period, any deposit or administration or other fees you have paid will be refunded in full.
You must inform us in writing if you wish to cancel, either by post or email.
Please complete this form.
Contact details can be found at:
To meet the cancellation deadline, you must send your right to cancel statement before the end of the cancellation period.
The right to cancel is a statutory right under the United Kingdom's Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Once 14 days have passed you can still choose to cancel your acceptance of a place to study, however you should make yourself aware of the Tuition Fee Liabilities Policy.
Your statutory right of cancellation does not affect your right to withdraw from the University at other times; subject to any ongoing obligations you may have to the University as a result of your registration should you commence studies at the University.
Your statutory right of cancellation does not affect your right to withdraw from the University at other times, subject to any ongoing obligations you may have to the University as a result of your registration.
Please refer to the Deregistration Policy should you wish to take a leave of absence or completely withdraw from study.
You are protected by Consumer Protection legislation, consolidated within the Consumer Rights Act 2015 (CRA), and these Terms and Conditions have been established in accordance with guidance on the implications of consumer legislation for Higher Education Institutions issued by the Competition and Markets Authority.