Campus assistant (Specialist)

Information on becoming a specialist campus assistant

If you are interested in helping the University by becoming a campus assistant, please see the details below.

At a glance

Role: Campus assistant (specialist)

Location: Ulster University: Student Support

Pay: £15 per hour

Purpose of the role: To assist students with support needs in campus orientation and accessing facilities and also provide specialist non-medical assistance.


Main Duties

  1. To assist the student in accessing campus facilities as required. This may include opening doors, carrying bags, assistance in canteen facilities and orientation around campus.
  2. Support students in specialist tasks such as assistance during practical classes.
  3. Attend lectures, tutorials and other classes and take notes as requested.
  4. Agree the required content and format of notes with the student.
  5. Produce accurate, clear, accessible and appropriately detailed notes for students in the required format.
  6. Provide an accurate typed copy of the notes to students within an agreed time limit, normally 3 days after the lecture.
  7. Offer clarification on any notes that are not clear to the student within an agreed time period.
  8. Ensure that electronic time-sheets are completed on a regular basis and by key dates as advised by the Register of Support Providers.
  9. Maintain confidential records, including an electronic record of all contact with students and take into consideration the safeguarding of these, whilst adhering to the requirements of Data Protection legislation in Northern Ireland.
  10. Comply with the University’s equal opportunities policy and promote equal opportunity in all aspects of the role.
  11. Comply with the University’s health and safety policies whilst on campus.
  12. Maintain an up to date knowledge of relevant legislative developments and best practice within the post-16 education sector in relation to support for disabled students.
  13. Maintain professional competence, status and memberships of professional bodies, if applicable.

Personal qualities

Educational and professional qualifications

Essential

Educated to degree level.

Application and qualification documentation

Desirable

Previous note-taking experience in the Higher Education environment.

Application and Interview

Previous experience/ training

Essential

Experience of providing physical assistance to disabled people

Experience of providing support for specialist tasks such as lab assistance/note-taking.

Application and Interview

Desirable

Experience in supporting students in the university/higher education environment

Application and Interview

Job-related achievements

Essential

Good orientation skills

Ability to carry out specialist tasks such as the provision of assistance in practical classes or note-taking in lectures/seminars.

Application and Interview

Desirable

Awareness of health and safety issues that may impact on students needing physical assistance around the campus.

Application and Interview

Inter-personal skills

Essential

Excellent written communication skills and ability to communicate with students on a one to one basis using exceptional interpersonal skills.

An understanding of the responsibilities associated with maintaining confidentiality and an awareness of the requirements under data protection legislation.

Application and Interview

Application and Interview

Other factors

Desirable

Flexibility over working hours.

Application and Interview

 Essential

All successful candidates will be expected to complete an Access NI (Enhanced disclosure) check.