Important information for students who have a support provider

Here at Ulster University we want you to achieve your academic and personal goals, if you have any additional study needs we are always here to help you and provide support.

When you notify AccessAbility Services that you have a disability or long term medical condition they will meet with you to discuss your study needs and recommend reasonable adjustments to study. If you are recommended to use additional non-medical help from a support provider, you will then be referred to the Register of Support Providers.

As a student, it is your responsibility to:

  • Only ask your support provider to carry out activities associated with their role.
  • Not exceed the support hours recommended to you.
  • Give your support provider at least 24 hours' notice if you are unable to attend a scheduled support session.
  • Discuss any issues of concerns with your accessability adviser or the Register of Support Providers.

For more information on your responsibilities as a student accessing non-medical help from support providers, check out the student responsibilities

The following information describes the key stages involved in the allocation of support, support delivery and payment of support that is managed by the Register of Support Providers.

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