Services for Students

Emergency Telephone Numbers

All Campuses  24/7

Car Parks

The university offers car-parking to students and staff.

The facilities, terms and conditions are available at https://www.ulster.ac.uk/carparks

Cycle Storage

Covered cycle stands are available on all campuses.

Secure indoor cycle storage hubs with dedicated lockers are available at Belfast, Coleraine and Magee campuses.

Get more details of facilities and terms of use for cycle storage.

Fire Equipment

Fire fighting and alarm equipment is there to save lives.

If you notice any portable fire fighting equipment (e.g. fire extinguisher) which is broken or missing, or if you observe anyone interfering with fire fighting equipment or alarms please report this immediately to Estates Patrol or Campus Reception

Fire Safety Procedures

Fire safety procedures are available on the Health and Safety website

Lost/ Found Property

All lost property found on the University campuses should be handed in to the relevant main Reception Desk as soon as it is found. Residential Services run their own lost property system from reception in residences.

Where somebody believes they have lost an item of property on the campus, they should report it to the Reception as soon as possible.

It is the responsibility of the person who has lost an item to report its loss and to make reasonable efforts to collect it from Reception.

SafeZone

Students should download the free SafeZone App that connects you directly with our Estates Patrol team if you need to report an issue ask for help, first aid or have an emergency.

Further information available at  https://www.ulster.ac.uk/safezone

Teaching Timetable

Current timetables can be found on our Timetabling web page

Estates Patrol

Estates Patrol Staff are available on campus 24 hours a day, 365 days a year.

This service covers the security and car parking on each campus to ensure a safe, and secure, environment is maintained within which all students; staff and visitors can work and learn.

Estates Patrol are responsible for;

• First Aid to visitors
• Car Park Management
• CCTV Monitoring
• Security Escorts – these can be requested via email to estatesservices@ulster.ac.uk
• Emergency Response
• Fire tests and drills
• Identity checks
• Key management
• Lift Release
• Incident reporting
• Reception duties (out of normal University operating hours)
• Open and lockup of buildings
• Operation and Response to SafeZone
• Campus and building patrolling

24/7 Campus Contacts

To contact Estates Patrol, please ring the number at your campus :

All Campuses  24/7 - Extension 22222 (from within the University)

Waste

Estates Services is responsible for the collection and makes arrangements for general waste disposal.

The current arrangements achieve a 100% diversion from landfill, with all Ulster General Waste being recycled or re-used.

Segregation of waste is undertaken off-campus at a specialist waste handling facility and this is why there are not separate bins on campus for the various waste types.