Services for Students
Emergency Telephone Numbers
All Campuses 24/7
From within the University | From outside the University |
---|---|
Extension 22222 | 028 70123456 |
Access Control
Security at Belfast, Coleraine and Magee campuses is enhanced by I.D. Card Access control. Card controlled barriers/doors are an effective method of preventing unauthorised access and the security strategy will move towards expansion of access control systems throughout the University. Access cards should be regarded for security purposes the same as a key. Cardholders must safeguard their card and report any loss immediately.
- Staff & students should carry their card with them at all times whilst on campus and, on occasion may be asked by Estates Patrol personnel to verify their identity
- Staff & students must not pass/share their cards to anyone else
- All access-controlled doors should be kept closed at all times – ensure the door closes behind you to prevent unauthorised access
- Lost or stolen cards must be reported immediately to People and Culture (P&C) Department (staff) or Academic Registry (students)
- Staff and students must return their cards to P&C or Academic Registry when they leave the University
Assigning and updating your card
Cards must be assigned before first use; this can be completed at all main campus receptions.
To maintain access, cards must be regularly updated via the encoder located at the main campus reception desk or at any external door reader or turnstile.
Faulty cards
If your card is lost or not working please report to main campus reception.
General Access
General access (e.g. access to main campus buildings and common spaces such as, classrooms, meeting rooms, library etc) is automatically added to all staff, student and associate I.D. cards.
Access Control Requests
Staff and students who require additional access privileges must ask that their Line Manager/Head of Department or Course Director to request via the Online Access Control Request Form.
For Access Control Requests for batches of students of more than 10 at any one time please contact the campus receptionist who will send you a proforma to complete to enable mass integration of names into the access control system.
Access card Terms and Conditions
Extensive Access
Extensive access to substantial parts of the University Estate is limited to certain key groups of staff. Examples of staff that have extensive access include:
- Facilities Services staff that are required to undertake cleaning & porterage duties
- Estates Patrol staff that have to respond to fire alarms & other emergencies
- Departmental IT Staff
- Estates Services staff
Faulty cards
Bending or punching a hole in your card will likely damage the chip or copper wiring, we recommend using a card holder and lanyard with your card, these are available on request from Reception (for staff) or via the Students Union (for students)
If your card is not working, please report to main campus reception.
To replace a lost, stolen or damaged card you may be asked to pay a charge to cover part of the costs of making a replacement.
Faulty Doors/Access Control Equipment
Please report these to reception or estatesservices@ulster.ac.uk
Visitors
Reception staff should receive advance notification of visitors arriving on campus. Visitor Cards must be requested via the Visitor Access tab on the Estates Services Helpdesk.
Your visitor can then collect their visitor card from reception on arrival. All visitor cards must be returned to main reception on departure.
For Jordanstown please contact Estates Services estatesservices@ulster.ac.uk providing details of your visitor(s) name, date and time of visit. This information will be relayed to the reception personnel.
Opening Hours
Information regarding access levels, including campus specific restrictions.
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Belfast Campus
Belfast Campus Location
Weekdays
Weekend
Remarks
York Street
7.00am to 10.00pm
7.00am to 7.00pm
Access Control 24/7 via York Street doors on presentation of valid I.D.
Academy Street
7.00am to 10.00pm
7.00am to 7.00pm
On occasion, this door will remain open to facilitate late service in Academy Restaurant & University events
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Coleraine Campus
Coleraine Campus Location
Weekdays
Weekend
Remarks
Main Entrance
24 hour opening
24 hour opening
Access Control 24/7 at weekends, opened by arrangement
Octagon Entrance
7.00am to 10.00pm
Closed
Weekend by prior arrangement
Sports Centre
Mon & Wed 7.15 – 10pm
9.00am to 5.00pm
Access control always required
Tower Building
Tues, Thurs & Fri 9.00am to 10.00pm
Closed
Weekend by prior arrangement
Block X
7:00am to 6.00pm
Access Control only
Block W
Access Control only
All other Buildings
7:00am to 6.00pm
7.00am to10.00pm
Closed
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Jordanstown Campus
Jordanstown Campus Location
Weekdays
Weekend
Remarks
Main Entrance
24 hour opening
24 hour opening
Weekends by prior arrangement
Block 5 Entrance
24 hour opening
24 hour opening
Weekends by prior arrangement
Block 11
7.00am to 10.00pm
Sports and Rec Closed
Weekends by prior arrangement
Block 1
7.00am to 6.00pm*
Closed
Weekends by prior arrangement
Block 18
7.00am to 10.00pm**
Closed
Block 16
7.00am to 10.00pm***
Closed
Block 17
7.00am to 6.00pm
* Later by prior arrangement.
**Weekdays out of term time closes 8.00pm.
***Weekdays out of term time closes 6.00pm
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Magee Campus
Magee Campus Location
Weekdays
Weekend
Remarks
Main Entrance (MD)
24 hour opening
24 hour opening
Main front door always open
MA 8.00am to 5.00pm Mon – Thur 4pm Fri
Closed
Staff can access building outside of these times by using access control
MB*
8.00am to 5.00pm Mon – Thur 4pm Fri
Closed
Staff can access building outside of these times by using access control
MC*
8.00am to 5.00pm Mon – Thur 4pm Fri
Closed
Staff can access building outside of these times by using access control
Carrickmore 8.00am to 5.00pm Mon – Thur 4pm Fri
Closed
Staff can access building outside of these times by using access control
ME*
8.00am to 5.00pm Mon – Thur 4pm Fri
Closed
Staff can access building outside of these times by using access control
Aberfoyle 8.00am to 5.00pm Mon – Thur 4pm Fri
Closed
Staff can access building outside of these times by using access control
MD*
8.00am to 5.00pm Mon – Thur 4pm Fri
Closed
Staff can access building outside of these times by using access control
MF computer labs
8.00am to 5.00pm
Access Control Access Control in operation 5.00pm to 8.00am
MG computer labs
8.00am to 5.00pm
Access Control Access Control in operation 5.00pm to 8.00am
MK
Access Control
Access Control
Access Control only
MH
Access Control
Access Control
Access Control only
Foyle Arts back
Access Control
Closed
Access Control only
Foyle Arts front
Access Control
Access Control
Access Control only
Sports Pavilion DSV
Closed
By arrangement with Sports and Recreation
MS
8.30am – 7.30pm Mon-Thurs
Access Control outside weekday hours & at weekends
MU
8.30am – 5.00pm Friday
7.00 am – 9.00pm Mon - Fri
Access Control outside weekday hours & at weekends
Car Parks
The university offers car-parking to students and staff.
The facilities, terms and conditions are available at https://www.ulster.ac.uk/carparks
Cycle Storage
Covered cycle stands are available on all campuses.
Secure indoor cycle storage hubs with dedicated lockers are available at Belfast, Coleraine and Magee campuses.
Get more details of facilities and terms of use for cycle storage.
Fire Equipment
Fire fighting and alarm equipment is there to save lives.
If you notice any portable fire fighting equipment (e.g. fire extinguisher) which is broken or missing, or if you observe anyone interfering with fire fighting equipment or alarms please report this immediately to Estates Patrol or Campus Reception
Fire Safety Procedures
Fire safety procedures are available on the Health and Safety website
Lost/ Found Property
Content required for this section
Safe Zone
Students should download the free SafeZone App that connects you directly with our Estates Patrol team if you need to report an issue ask for help, first aid or have an emergency.
Further information available at https://www.ulster.ac.uk/safezone
Teaching Timetable
Current timetables can be found on our Timetabling web page
Estates Patrol
Estates Patrol Staff are available on campus 24 hours a day, 365 days a year.
This service covers the security and car parking on each campus to ensure a safe, and secure, environment is maintained within which all students; staff and visitors can work and learn.
Estates Patrol are responsible for;
- First Aid to visitors
- Car Park Management
- CCTV Monitoring
- Security Escorts – these can be requested via email to estatesservices@ulster.ac.uk
- Emergency Response
- Fire tests and drills
- Identity checks
- Key management
- Lift Release
- Incident reporting
- Reception duties (out of normal University operating hours)
- Open and lockup of buildings
- Operation and Response to SafeZone
- Campus and building patrolling
24/7 Campus Contacts
To contact Estates Patrol, please ring the number at your campus :
Campus | From inside the University | From outside the University |
---|---|---|
Coleraine | 24480 | 028 701 24480 |
Jordanstown | 66971 | 028 903 66971 |
Magee | 75262 | 028 716 75262 |
Belfast | 67251 | 028 953 67251 |
All Campuses 24/7 - Extension 22222 (from within the University)
Waste
Estates Services is responsible for the collection and makes arrangements for general waste disposal.
The current arrangements achieve a 100% diversion from landfill, with all Ulster General Waste being recycled or re-used.
Segregation of waste is undertaken off-campus at a specialist waste handling facility and this is why there are not separate bins on campus for the various waste types.