Services for Students


Emergency Telephone Numbers

All Campuses  24/7

Emergency Telephone Numbers
From within the University From outside the University
Extension 22222 028 70123456


Access Control

Security at Belfast, Coleraine and Magee campuses is enhanced by I.D. Card Access control. Card controlled barriers/doors are an effective method of preventing unauthorised access and the security strategy will move towards expansion of access control systems throughout the University. Access cards should be regarded for security purposes the same as a key. Cardholders must safeguard their card and report any loss immediately.

  1. Staff & students should carry their card with them at all times whilst on campus and, on occasion may be asked by Estates Patrol personnel to verify their identity
  2. Staff & students must not pass/share their cards to anyone else
  3. All access-controlled doors should be kept closed at all times – ensure the door closes behind you to prevent unauthorised access
  4. Lost or stolen cards must be reported immediately to People and Culture (P&C) Department (staff) or Academic Registry (students)
  5. Staff and students must return their cards to P&C or Academic Registry when they leave the University

Assigning and updating your card

Cards must be assigned before first use; this can be completed at all main campus receptions.

To maintain access, cards must be regularly updated via the encoder located at the main campus reception desk or at any external door reader or turnstile.

Faulty cards

If your card is lost or not working please report to main campus reception.

Bending or punching a hole in your card will likely damage the chip or copper wiring, we recommend using a card holder and lanyard with your card, these are available on request from Reception (for staff) or via the Students Union (for students)

If your card is not working, please report to main campus reception.

To replace a lost, stolen or damaged card you may be asked to pay a charge to cover part of the costs of making a replacement.

General Access

General access (e.g. access to main campus buildings and common spaces such as, classrooms, meeting rooms, library etc) is automatically added to all staff, student and associate I.D. cards.

Access Control Requests

Staff and students who require additional access privileges must ask that their Line Manager/Head of Department or Course Director to request via the Online Access Control Request Form.

For Access Control Requests for batches of students of more than 10 at any one time please contact the campus receptionist who will send you a proforma to complete to enable mass integration of names into the access control system.

Extensive Access

Extensive access to substantial parts of the University Estate is limited to certain key groups of staff. Examples of staff that have extensive access include:

  • Facilities Services staff that are required to undertake cleaning & porterage duties
  • Estates Patrol staff that have to respond to fire alarms & other emergencies
  • Departmental IT Staff
  • Estates Services staff

Faulty Doors/Access Control Equipment

Please report these to reception or estatesservices@ulster.ac.uk

Visitors

Reception staff should receive advance notification of visitors arriving on campus. Visitor Cards must be requested via the Visitor Access tab on the Estates Services Helpdesk.

Your visitor can then collect their visitor card from reception on arrival. All visitor cards must be returned to main reception on departure.

For Jordanstown please contact Estates Services estatesservices@ulster.ac.uk providing details of your visitor(s) name, date and time of visit. This information will be relayed to the reception personnel.

Opening Hours

Information regarding access levels, including campus specific restrictions.

  • Belfast Campus
    Belfast Campus

    Location

    Weekdays

    Weekend

    Remarks

    York Street

    7.00am to 10.00pm

    7.00am to 7.00pm

    Access Control 24/7 via York Street doors on presentation of valid I.D.

    Academy Street

    7.00am to 10.00pm

    7.00am to 7.00pm

    On occasion, this door will remain open to facilitate late service in Academy Restaurant & University events

  • Coleraine Campus
    Coleraine Campus

    Location

    Weekdays

    Weekend

    Remarks

    Main Entrance

    24 hour opening

    24 hour opening

    Access Control 24/7 at weekends, opened by arrangement

    Octagon Entrance

    7.00am to 10.00pm

    Closed

    Weekend by prior arrangement

    Sports Centre

    Mon & Wed 7.15 – 10pm

    9.00am to 5.00pm

    Access control always required

    Tower Building

    Tues, Thurs & Fri 9.00am to 10.00pm

    Closed

    Weekend by prior arrangement

    Block X

    7:00am to 6.00pm

    Access Control only

     

    Block W

    Access Control only

      

    All other Buildings

    7:00am to 6.00pm

    7.00am to10.00pm

    Closed

  • Jordanstown Campus
    Jordanstown Campus

    Location

    Weekdays

    Weekend

    Remarks

    Main Entrance

    24 hour opening

    24 hour opening

    Weekends by prior arrangement

    Block 5 Entrance

    24 hour opening

    24 hour opening

    Weekends by prior arrangement

    Block 11

    7.00am to 10.00pm

    Sports and Rec Closed

    Weekends by prior arrangement

    Block 1

    7.00am to 6.00pm*

    Closed

    Weekends by prior arrangement

    Block 18

    7.00am to 10.00pm**

    Closed

     

    Block 16

    7.00am to 10.00pm***

    Closed

     

    Block 17

    7.00am to 6.00pm

      

    * Later by prior arrangement.

    **Weekdays out of term time closes 8.00pm.

    ***Weekdays out of term time closes 6.00pm

  • Magee Campus
    Magee Campus

    Location

    Weekdays

    Weekend

    Remarks

    Main Entrance (MD)

    24 hour opening

    24 hour opening

    Main front door always open

    MA

    8.00am to 5.00pm Mon – Thur 4pm Fri

    Closed

    Staff can access building outside of these times by using access control

    MB*

    8.00am to 5.00pm Mon – Thur 4pm Fri

    Closed

    Staff can access building outside of these times by using access control

    MC*

    8.00am to 5.00pm Mon – Thur 4pm Fri

    Closed

    Staff can access building outside of these times by using access control

    Carrickmore

    8.00am to 5.00pm Mon – Thur 4pm Fri

    Closed

    Staff can access building outside of these times by using access control

    ME*

    8.00am to 5.00pm Mon – Thur 4pm Fri

    Closed

    Staff can access building outside of these times by using access control

    Aberfoyle

    8.00am to 5.00pm Mon – Thur 4pm Fri

    Closed

    Staff can access building outside of these times by using access control

    MD*

    8.00am to 5.00pm Mon – Thur 4pm Fri

    Closed

    Staff can access building outside of these times by using access control

    MF computer labs

    8.00am to 5.00pm

    Access Control

    Access Control in operation 5.00pm to 8.00am

    MG computer labs

    8.00am to 5.00pm

    Access Control

    Access Control in operation 5.00pm to 8.00am

    MK

    Access Control

    Access Control

    Access Control only

    MH

    Access Control

    Access Control

    Access Control only

    Foyle Arts back

    Access Control

    Closed

    Access Control only

    Foyle Arts front

    Access Control

    Access Control

    Access Control only

    Sports Pavilion DSV

    Closed

     

    By arrangement with Sports and Recreation

    MS

    8.30am – 7.30pm Mon-Thurs

     

    Access Control outside weekday hours & at weekends

    MU

    8.30am – 5.00pm Friday

    7.00 am – 9.00pm Mon - Fri

     

    Access Control outside weekday hours & at weekends


Car Parks

The university offers car-parking to students and staff.

The facilities, terms and conditions are available at https://www.ulster.ac.uk/carparks


Cycle Storage

Covered cycle stands are available on all campuses.

Secure indoor cycle storage hubs with dedicated lockers are available at Belfast, Coleraine and Magee campuses.

Get more details of facilities and terms of use for cycle storage.


Fire Equipment

Fire fighting and alarm equipment is there to save lives.

If you notice any portable fire fighting equipment (e.g. fire extinguisher) which is broken or missing, or if you observe anyone interfering with fire fighting equipment or alarms please report this immediately to Estates Patrol or Campus Reception

Fire Safety Procedures

Fire safety procedures are available on the Health and Safety website


Lost/ Found Property

Content required for this section


Safe Zone

Students should download the free SafeZone App that connects you directly with our Estates Patrol team if you need to report an issue ask for help, first aid or have an emergency.

Further information available at  https://www.ulster.ac.uk/safezone


Teaching Timetable

Current timetables can be found on our Timetabling web page


Estates Patrol

Estates Patrol Staff are available on campus 24 hours a day, 365 days a year.

This service covers the security and car parking on each campus to ensure a safe, and secure, environment is maintained within which all students; staff and visitors can work and learn.

Estates Patrol are responsible for;

  • First Aid to visitors
  • Car Park Management
  • CCTV Monitoring
  • Security Escorts – these can be requested via email to estatesservices@ulster.ac.uk
  • Emergency Response
  • Fire tests and drills
  • Identity checks
  • Key management
  • Lift Release
  • Incident reporting
  • Reception duties (out of normal University operating hours)
  • Open and lockup of buildings
  • Operation and Response to SafeZone
  • Campus and building patrolling

24/7 Campus Contacts

To contact Estates Patrol, please ring the number at your campus :

24 / 7 Campus Contacts

Campus

From inside the University

From outside the University

Coleraine

24480

028 701 24480

Jordanstown

66971

028 903 66971

Magee

75262

028 716 75262

Belfast

67251

028 953 67251

All Campuses  24/7 - Extension 22222 (from within the University)


Waste

Estates Services is responsible for the collection and makes arrangements for general waste disposal.

The current arrangements achieve a 100% diversion from landfill, with all Ulster General Waste being recycled or re-used.

Segregation of waste is undertaken off-campus at a specialist waste handling facility and this is why there are not separate bins on campus for the various waste types.

View the University Waste Management Strategy