Academic support

Find out how we can help you with any academic problems you are having.

At university, you are in control of your studies and your academic progress. However, if you are struggling, the Student Wellbeing team is here to help.

What is your preferred learning style?

If you know what your preferred learning style is, it can help you understand how you study best and improve the overall quality of your learning.  The seven learning styles are:

  • Visual – you prefer to use pictures and images.
  • Aural – you prefer using sound and music.
  • Verbal – you prefer using words in speech and writing.
  • Physical – you prefer using your body, hands and sense of touch.
  • Logical – you prefer using logic, reasoning and systems.
  • Social – you prefer to learn in groups with other people.
  • Solitary – you prefer to work alone or use self-study.

If you are unsure what learning style suits you, you can take a short quiz in  and to get additional tips on study techniques for your learning style.

Study Tips

Here are a few tips to help you make the most out of your study time.

  1. Set goals and time limits for your work.  Create a weekly schedule or use alarms and reminders on your phone to help you.
  2. Do not be afraid to ask your lecturers, supervisors or study advisers if you are unsure about something.
  3. Remember to take breaks, especially if you are starting to feel tired. Get some fresh air, do a physical activity or arrange to meet up with friends.
  4. Drink plenty of water and ensure you get enough sleep as working too late or eating sugary or fatty foods can affect your concentration.
  5. If you are feeling stressed or anxious before exams, talk about it. Speak to a friend or family member, or contact Student Wellbeing. Study skills guides are also available from the UCAS website.  View skills guides

Extenuating Circumstances (EC1)

If you have had personal or medical difficulties, which have prevented you from attending an exam, completing your work on time or completing your work to the best of your ability, then you may be able to submit an EC1 form due to extenuating circumstances.

You have to complete a form and provide evidence of your circumstances to your course director within 5 working days of the submission date of the coursework or exam.

EC1 evidence for a medical condition should come from your GP and evidence of having received counselling or therapeutic support needs to be provided by your counsellor or therapist.

You can download the EC1 form from the Ulster University Student Guide or by clicking through this link Extenuating circumstances

Appeals against academic decision

If for any reason you are unhappy with an academic decision, you have the right to appeal it seven days from publication of results.

An appeal can be based on one of two types of circumstance and the forms can be downloaded from the Student Administration site.

The Students’ Union campus VPs will be able to support you through the appeals process.

You can access more information and the Students’ Union contact details through the following links.