Attendance at University

If you're unable to log into the app, please download the SEAtS App Quick Fixes document and follow the instructions to set up your phone properly.

If the issue persists, please report it to us by filling out the Timetabling and Attendance Contact form with a description of the issue along with your student B number the campus you are enrolled on and the device make that you are using.

If you are studying at an Ulster University Branch Campus (Birmingham, London for Manchester) you will not use SEAtS to track your attendance. For further information please visit Ulster University Branch Campus Student Advice and Support Centre.

There may be a few reasons why you might have trouble checking into classes on SEAtS.

Check that the session you are attempting to check-in is appearing in your SEAtS app. If not please report it to us by filling out the Timetabling and Attendance Contact form

Are you in the same room that is listed on the session in SEAtS? If not, you will not be able to register your attendance. Notify your lecturer that you are in attendance.

Please note if you are enrolled on an exchange student programme you will not be able to record your attendance on SEAtS.

To check in using a beacon you must be physically present in the room scheduled on SEAtS and have Bluetooth enabled on your device.

1. Click on the “Current Events” button. Note: The Yellow bubble indicates an event is available to check in based on your timetable.
2. Click the "Check In" button, followed by "Bluetooth".
3. Your device will scan for the available Bluetooth beacon. If Bluetooth has been disabled, a warning will be displayed to inform you to enable within your device settings. Cancel, enable in settings and repeat 1 and 2.
4. Searching screen is displayed.
5. When beacon is found, you will receive a “Checked in Successfully” update along with notification.
6. Event updated to display Attended.

Please note that iPhone and iOS users may encounter issues with Bluetooth connectivity. Please visit the manufacturers website for their Bluetooth troubleshooting steps.

In sessions where a QR code is displayed:

1. Open the SEAtS app
2. Click the session you with to check in for
3. Click “Check-in” Select “QR Code”
4. Use your smartphone to scan the code

SEAtS absence requests should only be submitted by student visa holders.

If you do not hold a student visa and need to be absent from class you must contact your Lecturer/Course Director directly so that they may add an excusal on your SEAtS profile.

If you hold a student visa and need to be absent from class, follow the steps below to request on absence on SEAtS.  Make sure to submit your absence request by Friday of the week of your illness.

1. Log in to the SEAtS app.
2. Tap on “Requests.”
3. Press the “+” symbol to add a new absence request.
4. Select “Absence.”
5. Choose the dates for your absence.
6. Pick the type of absence from the drop-down menu.
7. Provide a description of your absence in the “Comment” box.
8. Attach any relevant supporting documentation.
9. Tap “Send” to submit your request.

Your request will be sent to the UKVI Attendance team, and you’ll receive an email notification confirming receipt and whether your request has been approved or denied.

Please note if you submit an absence request via SEAtS and you are not a student visa holder you will receive an automatic rejection of your request. Please inform your Lecturer/Course  Director of your absence.

We encourage students to check in using their smartphones and Bluetooth, as this is the simplest method.

However, we understand that there may be situations where this isn't possible, and you may prefer to check in using a laptop or tablet.

To check in via a laptop or tablet, please follow these steps:

1. Ask an academic for a check-in code.
2. Visit the SEAts webpage.
3. Click on the circle icon with your initials (next to your name in the top-right corner) and select “My Profile”
4. Click "Calendar” and select the activity you wish to check into.
5. Within the teaching activity, you will see a “Check In” icon where you can input the code provided by the academic, and you will be checked in.

Otherwise, please approach the lecturer responsible for your session and ask them to manually mark your attendance.

This is a known issue with SEAtS that we are currently investigating. It is confusing but it should not impact your attendance or how the system works.

SEAtS is not available for students studying in London, Birmingham, or Manchester. For further information about student supports please visit the Ulster QA website. If you have any concerns, please contact;

To report an absence:  please e-mail QAHE.attendance@qa.com
Website:

The QAHE Compliance Team monitors student attendance and will send alerts when a certain number of absences is reached. If you have any questions, please get in touch with the QAHE attendance team at ulstercompliance@qa.com or call 020 3883 5879 (Monday to Friday, 9am - 5pm).

Due to how SEAtS is integrated with other university systems it shows scheduled sessions two weeks into the future.

You should use SEAtS to record your attendance and Publish to view your full timetable.

For more information about Publish please visit our Timetabling web pages.

If you have just enrolled wait 48 hours to see if sessions start to appear on your SEAtS calendar.

If your calendar in the app continues to show "no events" or if your scheduled classes aren’t appearing on SEAtS, please fill out the Timetabling and Attendance Contact form with your B number, campus and the name(s) of your missing modules.

We’ll investigate it as soon as possible. In the meantime, please notify your lecturer of your presence in the session.

If you are enrolled on an exchange student programme you will not be able to view scheduled sessions on SEAtS. Please notify your Lecturer and Course Director that you will be unable to record your attendance on SEAtS.

Please be assured that where sessions aren’t showing in SEAtS, you will not be marked as absent for those sessions.

If SEAtS is showing you in the incorrect group or if you wish to change groups please contact your school or faculty administrative office to get this updated.

Please note that it takes 24 hours for edits to timetabling data to be reflected on SEAtS.

If you require a letter to confirm you are a student at Ulster University for your bank, council tax or for social security benefits, you can download this information from your student portal once you are a registered student.

Download your Attendance letter

1. Log into your Portal
2. Select Banner
3. Select the Student Records, Fees and Financial Aid menu
4. Select Registration
5. Select Confirmation of Attendance Letter
6. Print

If you have difficulties

If you have any difficulties downloading or scanning the form, just contact your campus Registry Office and we can print the form on your behalf.

SEAtS data is currently not being made available for attendance monitoring in relation to scholarships.