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We are here to support both academic (teaching & learning) and corporate (promotional, administrative) activities, so whatever you need, just contact our staff or the Service Desk and we will be happy to assist. We are also keen to ensure we deliver the best service we possibly can, so please help us to continue to maintain our high standards of service by passing on any comments or suggestions for improvements.
The Staff Digital Experience at Ulster
Getting Started
New Ulster staff? Set up email, passwords, MFA, and access IT services like the Staff Portal, OneDrive, and Blackboard.
Staff Email
Set up and access your Ulster staff email via Office 365 on desktop, web or mobile including setup guides, usage policies, and support info.
Staff Password Management
Manage your Ulster staff password securely with self-service reset, good practice tips, and access to Dashlane password manager.
Staff Portal
A personalised application providing users with easy access to many of the online services provided by the University.
Wireless Services for staff
Connect to Ulster University's Eduroam WiFi. Get setup help, device configuration tips, and support for access on campus and beyond.
Microsoft 365
Microsoft 365 offering powerful tools for productivity, collaboration, communication, and secure cloud-based work.
Additional Software for Staff
Ulster apps are available via the Company Portal on corporate devices. Extra tools may be offered depending on licensing.
Business Applications
Information on Business applications available including CMS, E5, HR and Payroll and Cognos Reporting.
Remote Access
Guidance for staff on using Office 365, Teams, and OneDrive from home, and SRAS for accessing internal systems.
Technology for Staff
Information about technology provided to Ulster staff.
Digital Skills Training
Staff can access training resources and guides to build digital skills, with support from Digital Services.
Visitors, Guests & Associates
How visitors and associates can access Ulster IT services, including Wi-Fi, workstations, and email.
Protecting Information
Learn how staff can protect digital information using policies, secure tools, and best practices outlined in the Staff Information Handbook
