Microsoft Teams (also known as MS Teams or Teams) is a secure Office 365 collaboration tool that helps teams stay organised and connected, bringing conversations and content together in one place.
MS Teams integrates directly with Office 365 applications such as SharePoint, OneDrive and Planner making it easy for staff to communicate and collaborate securely wherever they are.
MS Teams functionality update.
All staff are enabled for MS Teams Meetings. Please refer to Best Practice tips for Virtual Meetings.
Additionally, Team ‘Sites’ and ‘Channels’ are available by completing a MS Teams site request form. All Microsoft apps are enabled for use in these collaboration areas.
MS Teams Breakout rooms are now available to meeting Organisers.
You will find additional information, training materials and FAQs below. Please also keep an eye on your emails and follow us on Twitter @UlsterUniDS and refer back to this site.
Currently you can use Skype for Business (SfB) for meetings, however once Teams has been enabled for staff, you will be able to schedule meetings using either SfB or Teams through your Outlook calendar. No matter which application you use, please refer to the Best Practice tips for Virtual Meetings.
Meetings in Teams can be audio or video conference sessions that allow people to connect from any device.
Organise a meeting with specific attendees
You can Schedule a Teams Meeting from Outlook in a similar way as you would schedule a Skype for Business meeting.
Or you can open MS Teams and:
- Click Calendar in the left menu in Teams
- + New Meeting button
- Add Title, attendees, time etc
- You can add a channel now or later
- Save to send out invites to attendees and put the meeting in your calendar
You can Manage your meetings through your calendar and start the meeting, by clicking on it from your Calendar in either Teams or Outlook.
Microsoft have created a Teams interactive demo, which you can use to get a feel for what Teams is like before you start using the programme.
Note that your own MS Teams interface may look slightly different as Microsoft are continually updating the platform.
Digital Services aim to roll out MS Teams functionality as soon as possible.
How to access Teams
Web browser (Currently the preferred method):
- Login to the Staff Portal
- Click the All Office365 Apps tile
- Select Teams from the list of apps.
Note: Microsoft Teams web app is not available for the Safari web browser.
From November 30, 2020, the Microsoft Teams web app will no longer support Internet Explorer 11.
to have Teams running all the time on your desktop, download the desktop app.
You can find it easily on the web version of the Teams client, in the bottom left hand section of the purple side bar.
Depending on your device, you should be able to install Teams without being prompted for admin permissions.
If you have any issues please contact firstname.lastname@example.org.
To use Teams on a mobile device, go to the app store and install the Teams app.
Enter your full University email address, in the format email@example.com and your Network password and click 'Sign In'.
Digital Services have created an MS Teams Guide where you will find links to Microsoft training videos and easy to follow guides categorised by feature to make it easier to find what you need quickly
We also recommend referring to the following to find out more about MS Teams and specific functionality as it becomes available.
Frequently Asked Questions
Why do I need Teams? I’ve got Skype for Business
Teams gives greater functionality, improved voice and video quality, with meetings, collaboration and file storage all in one app.
Do I need a Teams site/group to arrange a webinar or meet online?
You can arrange audio/video meetings online without needing a Team collaboration area to be set up.
The ‘Teams Meeting’ button isn’t appearing in Outlook what should I do?
Ensure that the Teams Desktop Client is installed, Close Outlook and then reload it.
The Teams icon should now appear.
How to I setup a collaboration area (for a group of users) within Teams?
To apply for a Team ‘Site’ and ‘Channel’ complete a MS Teams site request form.
All Microsoft apps are enabled for use in these collaboration areas.
Will meetings already in my calendar work in Teams?
No. Any meetings which are already scheduled in your calendar as Skype for Business (SfB) meetings will remain on the Skype for Business platform.
You have two choices.
You can either leave these as SfB and join using the SfB client (as previously) or you can delete them and create new Teams meeting invites.
- Can I use Breakouts rooms?
It is important that you consider Protecting Information when sharing information in MS Teams.
Also we recommend you complete the LinkedIn Learning training on Cyber Security & Safer Digital Communications.
How to contact the Service Desk
Service Desk Hours
Semester 1 and 2
Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm
All other times except extended closure
Monday - Friday 8am - 5pm
Extended Closure - Easter and Christmas Holidays
Monday - Friday 10am - 1pm