Microsoft Teams

Microsoft Teams (also known as MS Teams or Teams) is a secure Office 365 collaboration tool that helps teams stay organised and connected, bringing conversations and content together in one place.

MS Teams integrates directly with Office 365 applications such as SharePoint, OneDrive and Planner making it easy for staff to communicate and collaborate securely wherever they are.

Current Status

Staff and Students are enabled for MS Teams Meetings. Please refer to Best Practice tips for Virtual Meetings.

MS Teams functionality update 17th May 2022

In preparation for migration from Skype for Business to MS Teams later in the year, Audio Conferencing will be added to allow meeting participants to join your meeting directly by phone. The information will be automatically added to any Microsoft Teams meetings created from the 17th May 2022.  Chat and internal voice calling within Microsoft Teams will also be added at this time.

Please note: All enterprise voice calls (i.e. making and receiving external calls) will remain in Skype for Business for now. At present desk phones only work with Skype for Business.  If you have device requirements, please contact the Unified Communications Team directly +442870124110 or

Digital Services offer monthly training on Microsoft Teams and details can be found online at

You will find additional information, training materials and FAQs below. Please also keep an eye on your emails and follow us on Twitter @UlsterUniDS and refer back to this site.

Teams Meetings

Currently you can use Skype for Business (SfB) for meetings, however once Teams has been enabled for staff, you will be able to schedule meetings using either SfB or Teams through your Outlook calendar. No matter which application you use, please refer to the Best Practice tips for Virtual Meetings.

Meetings in Teams can be audio or video conference sessions that allow people to connect from any device.

Organise a meeting with specific attendees

You can Schedule a Teams Meeting from Outlook in a similar way as you would schedule a Skype for Business meeting.

Or you can open MS Teams and:

  1. Click Calendar in the left menu in Teams
  2. + New Meeting button
  3. Add Title, attendees, time etc
  4. You can add a channel now or later
  5. Save to send out invites to attendees and put the meeting in your calendar

You can Manage your meetings through your calendar and start the meeting, by clicking on it from your Calendar in either Teams or Outlook.

Getting Started

Microsoft have created a Teams interactive demo, which you can use to get a feel for what Teams is like before you start using the programme.

Note that your own MS Teams interface may look slightly different as Microsoft are continually updating the platform.

Digital Services aim to roll out MS Teams functionality as soon as possible.

How to access Teams

Web browser (Currently the preferred method):

  • Login to the Staff Portal
  • Click the All Office365 Apps tile
  • Select Teams from the list of apps.

Note: Microsoft Teams web app is not available for the Safari web browser.

From November 30, 2020, the Microsoft Teams web app will no longer support Internet Explorer 11.

Desktop app

To have Teams running all the time on your desktop, download the desktop app.

You can find it easily on the web version of the Teams client, in the bottom left hand section of the purple side bar.

Depending on your device, you should be able to install Teams without being prompted for admin permissions.

If you have any issues please contact

Mobile Device

To use Teams on a mobile device, go to the app store and install the Teams app.

Enter your full University email address, in the format and your Network password and click 'Sign In'.

Further Information

Digital Services have created an MS Teams Guide where you will find links to Microsoft training videos and easy to follow guides categorised by feature to make it easier to find what you need quickly

We also recommend referring to the following to find out more about MS Teams and specific functionality as it becomes available.

Frequently Asked Questions

Information Governance

It is important that you consider Protecting Information when sharing information in MS Teams.

Also we recommend you complete the LinkedIn Learning training on Cyber Security & Safer Digital Communications.

How to contact the Service Desk

Service Desk Hours

Semester 1 and 2

Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm

All other times except extended closure

Monday - Thursday 8am - 5pm
Friday 8am - 4pm

Extended Closure - Easter and Christmas Holidays