Digital Services for Students

All of our facilities and services are provided to assist you with your studies.

The Digital Experience

These webpages are designed to enable all students, whether full-time, part-time or distance learners, to get started using Ulster University's information resources.

We hope that you will make full use of our Library, ICT and Reprographic services during your time at the University.

All of our facilities and services are provided to assist you with your studies.

Please help us to continue to maintain our high standards of service by passing on any comments or suggestions for improvements.

We are here to help, so whatever you need to know about our facilities, just ask any member of Digital Services or contact the Service Desk.

How to contact the Service Desk

Service Desk Hours

Semester 1 and 2

Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm

All other times except extended closure

Monday - Thursday 8am - 5pm
Friday 8am - 4pm

Extended Closure - Easter and Christmas Holidays

Monday - Friday 10am - 1pm


In this section

Our guide to Digital Services for students.

Technology recommendations for accessing Ulster systems to support your study in a blended learning environment.

Digital Services is responsible for the management of over 1600 centrally supported PC systems in Laboratory, Library Open Access Areas and Teaching Rooms across all University campuses.

There are Library services to help you on each campus and e-resources available 24 hours per day online.

Printing services available to students at the University.

A range of products are available to current students.

The Student Portal provides easy access to your customisable and personal online services.

University wireless services and setup guides.

Blackboard Learn (also known as BB Learn) is the University's virtual learning environment.

Password information for use of University services.

The University, in co-operation with Microsoft, provides a web-based email service to all students.

Finding information on registration, examinations and graduation via the student portal.

A database of student records and information maintained by Ulster University.

OneDrive provides 1TB of free online cloud storage (part of Microsoft Office 365 environment).

Student Hubs, also known as social learning environments, are available across campuses and are popular with staff and students.

As part of our efforts to improve our services and support, ICT Customer Services conduct an annual Student Survey.

Video clips providing walk through of some of the main IT services provided to students