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The Digital Experience

These webpages are designed to inform all students, whether full-time, part-time or distance learners, about the facilities and services provided by Digital Services and how to access them.

Our facilities and services are provided to assist you with your studies and we hope that you will make full use them during your time at the University.

We are here to help, so if you have queries or need assistance regarding access to our services, please visit our Getting Help pages.

Please help us to continue to maintain our high standards of service by passing on any comments or suggestions for improvements.

In this section

Getting Started

Our guide to Digital Services for students.

Technology for online learning

Technology recommendations for accessing Ulster systems to support your study in a blended learning environment.

Banner - Student Information System

Your Banner student record holds your University maintained student information including email and initial password.

Password Management

Password information for use of University services.

Student Portal

The Student Portal provides easy access to your customisable and personal online services.


The University, in co-operation with Microsoft, provides a web-based email service to all students.

Blackboard Learn

Blackboard Learn (also known as BB Learn) is the University's virtual learning environment.

Wireless Services

University wireless services and setup guides.


Advice and Guidance on using the Print, Copy, Scan services available to students at the University.

Computing Facilities

Digital Services is responsible for the management of over 1600 centrally supported PC systems in Laboratory, Library Open Access Areas and Teaching Rooms across all University campuses.

Software Downloads and Offers

A range of products are available to current students.

Access Software from Home

Get more information on accessing software from home.


OneDrive provides 1TB of free online cloud storage (part of Microsoft Office 365 environment).

Microsoft Teams

Microsoft Teams (also known as MS Teams or Teams) is a secure Office 365 collaboration tool that helps teams stay organised and connected.

Student Hubs

Student Hubs, also known as social learning environments, are available across campuses and are popular with staff and students.

Student IT Satisfaction Survey

As part of our efforts to improve our services and support, ICT Customer Services conduct an annual Student Survey.

Student Leaver IT Access

Important information on IT systems you will be able to access after leaving Ulster University.