Page content

Click on any heading to access the services in these categories.

You can also use our A to Z index of services.

In this section

Accounts and Authentication

Staff, student, postgraduate and visitor access to accounts and file share service.

Business Applications

Information on Business applications available including CMS, E5, HR and Payroll and Cognos Reporting.

Cybersecurity

Cybersecurity services provided at Ulster University.

Data Centre and Servers

Information on server hosting, and data backup and restore services.

Training

Information about the range of training services offered for staff and students.

Document Management

How Ulster University staff can request access to file shares, and how both staff and students can securely store and manage files, collaborate and share documents through SharePoint.

Email and Calendaring

Ulster University’s Email and Calendaring service helps staff and students manage communication and schedules with ease. This page provides information on email aliases, shared mailboxes, email security tips, and global mailing list guidance.

Device Management and Configuration

Information on how staff and students can access IT equipment, software, and support, including help with buying computers, using licensed software, and connecting personal laptops to Wi-Fi.

AV Services

Information about Video Conferencing, Teaching Technologies, AV Support, AV guides and Event Support at Ulster University.

Networking

Information on network services provided at Ulster including Network Points, Firewall, Fixed IP addresses, Network At Risk and Remote Access.

Print Copy Scan

Digital Services offers a central print, copy and scan service across the University.

Staff Services

Information about desktop support, Apple device, encrypted laptop and Staff Supported Environment services at Ulster.

Student Services

Digital tools and support available to help students with their studies, including email, IT facilities, enrolment support, and access to learning spaces.

Unified Communications

Ulster University’s Unified Communications service brings together tools like phone, email, chat, and video calls to help staff communicate easily and stay connected.

Web Services

How to access key online tools like the Portal and Central Authentication Service (CAS), helping staff and students connect securely to digital resources.

Wi-Fi Services

Get more information on WiFi services at Ulster University.