Page content
Click on any heading to access the services in these categories.
You can also use our A to Z index of services.
In this section

Accounts and Authentication
Staff, student, postgraduate and visitor access to accounts and file share service.

Business Applications
Information on Business applications available including CMS, E5, HR and Payroll and Cognos Reporting.

Cybersecurity
Cybersecurity services provided at Ulster University.

Data Centre and Servers
Information on server hosting, and data backup and restore services.

Training
Information about the range of training services offered for staff and students.

Document Management
How Ulster University staff can request access to file shares, and how both staff and students can securely store and manage files, collaborate and share documents through SharePoint.

Email and Calendaring
Ulster University’s Email and Calendaring service helps staff and students manage communication and schedules with ease. This page provides information on email aliases, shared mailboxes, email security tips, and global mailing list guidance.

Device Management and Configuration
Information on how staff and students can access IT equipment, software, and support, including help with buying computers, using licensed software, and connecting personal laptops to Wi-Fi.

AV Services
Information about Video Conferencing, Teaching Technologies, AV Support, AV guides and Event Support at Ulster University.

Networking
Information on network services provided at Ulster including Network Points, Firewall, Fixed IP addresses, Network At Risk and Remote Access.

Print Copy Scan
Digital Services offers a central print, copy and scan service across the University.

Staff Services
Information about desktop support, Apple device, encrypted laptop and Staff Supported Environment services at Ulster.

Student Services
Digital tools and support available to help students with their studies, including email, IT facilities, enrolment support, and access to learning spaces.

Unified Communications
Ulster University’s Unified Communications service brings together tools like phone, email, chat, and video calls to help staff communicate easily and stay connected.

Web Services
How to access key online tools like the Portal and Central Authentication Service (CAS), helping staff and students connect securely to digital resources.

Wi-Fi Services
Get more information on WiFi services at Ulster University.