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The online survey tool, provided under licence from Jisc, can be used to conduct small or large scale surveys over the Internet.

Survey questionnaires are easy to set up, and offer a variety of question formats, and a simple page and section structure.

Survey respondents simply need to visit a dedicated webpage to complete the questionnaire.

Some very easy to use data analysis tools are available.

Typical applications include:

  • postgraduate research projects
  • course evaluation questionnaires
  • customer quality evaluation surveys
  • transport to work surveys
  • student careers surveys


This tool is available for use by University staff. Students may also use online surveys, subject to approval from their academic supervisor.

How to request a Staff Jisc Online survey account

University staff should use Unidesk self service portal to request the creation of an Online Survey account. Please do not contact online surveys (Jisc) directly.

You will need to provide your email address. If you are applying on behalf of colleagues, you must provide their email addresses also.

How to request a Student Jisc Online survey account

Students who require an Online Survey account should make a request to their supervisor. If approved, the supervisor should complete the Unidesk self service portal form.

Before accessing your account. Please read the section below, It contains important information about data protection.

Activate your Jisc Online Survey account

Once your request is approved, you will be emailed a link to your Ulster University email address to activate your account.

Log in to your Jisc Online Survey account

Once activated you can log in to your account from the online surveys login page.

Creating a Survey

The Creating a survey guide will step you through how to set up and use a new survey.

Information Governance

It is important that you consider Protecting Information when sharing information while using Jisc Online surveys.

The online surveys tool has a feature called Survey Files.  Please note this folder should never be used to store personal data, since information shared here will be publicly available.

Please familiarise yourself with the Ulster University data protection policy prior to using Jisc Surveys.

Further Help and Support

For further help and support visit Online surveys help and support

Also we recommend you complete the LinkedIn Learning training on Cyber Security & Safer Digital Communications.

If you require further assistance, please contact the Service Desk.

How to contact the Service Desk

Service Desk Hours

Semester 1 and 2

Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm

All other times except extended closure

Monday - Thursday 8am - 5pm
Friday 8am - 4pm

Extended Closure - Easter and Christmas Holidays