SafeZone

Download the free SafeZone app and get instant access to emergency assistance, safety alerts, first aid information and support - wherever you are on campus, day or night.

Download for iOS

Download for Android

About SafeZone
Safezone Features
Getting Started
FAQs

About SafeZone

Ulster University has teamed up with technology firm CriticalArc to provide SafeZone, a free new app for students and staff that connects you to the University security team if you ever need urgent help, first aid or if you have an emergency while on campus.

Safezone Features

Find out more about what the Safezone app can do for you.

First Aid

For when you or a friend needs medical assistance.

Emergency

If you feel threatened or need urgent assistance.

Non-Emergency Help

For non-emergencies you can make security aware of anything unusual you have witnessed.

Wellbeing Assistance

Access to support 24/7.

Check in/Check out timer

Share your location with security so they can help you in the event of an emergency.

Getting started with SafeZone

1. Download the app

Search for "SafeZone" in the App Store or Google Play, or use the download buttons on this page.

2. Register with your Ulster email

3. You're ready to go

SafeZone is now available for your use on all of our campuses.

Everything you need to know about the SafeZone app before you download it.

How do I download the app?

SafeZone is free to download from the App Store or Google Play. Search for "SafeZone" and install the app, then register using your university email address, name and phone number to activate it for use across Ulster University campuses.

Will I be tracked all the time?

SafeZone does not track your location. You only become visible on the system once you have raised an alert or checked in. For further information see the Privacy Commitment.

Is SafeZone mandatory to use?

No, SafeZone is completely optional and is simply intended as a more efficient and responsive way of communicating with the Security team. We encourage staff and students to use the app but you are under no obligation to download or register it.

Where does SafeZone work?

SafeZone works across all university campuses. You can view the exact boundaries by tapping 'Regions' in the SafeZone app menu.

How long will it take campus security to reach me?

When your alert is activated, Campus Security will receive the alert within seconds and call you immediately. If you are unable to talk without being overheard you can use the two-way messaging chat to provide security with further information.

What personal information do I need to include on my profile?

SafeZone requires your name, University email and phone number to function.

Why it matters

At Ulster University, the wellbeing of our staff and students is paramount and the provision of the SafeZone app reinforces our commitment to making Ulster University a safe place to study and work.