Language Policy

Dr Michele Gazzola is leading the research on institutional bilingualism and managing multilingualism in public administration.


Language policy plays an important role in the administration and delivery of public services, especially in jurisdictions with linguistically diverse and multi-ethnic communities. Access to bilingual public services is considered a basic right where linguistic minorities are present. To create equality and inclusiveness, policymakers must take language reforms in the administration of public services seriously. The Centre for Public Administration is an international leader in research on language policy. Within the Centre, Dr Michele Gazzola is working or has worked on three research projects that have both global and local impact.

Ongoing Projects

Institutional bilingualism in the ethnically mixed areas in Slovenia

The first project is “Institutional bilingualism in the ethnically mixed areas in Slovenia: evaluation of bilingualism bonus programme”, funded by the Slovenian Research Agency (ARRS - Javna agencija za raziskovalno dejavnost Republike Slovenije) and led by the Institute for Ethnic Studies in Ljubljana. The project is conducted from 2018 to 2021, with a budget of about €250,000. It deals with the reform of the public administration in two regions in Slovenia where linguistic minorities are entitled to get bilingual public services.

Language policy for the Friulan language

Dr Michele Gazzola is currently involved in a research project with ARLEF - Agjenzie regjonâl pe lenghe furlane (Regional Agency for Friulian Language) in Udine, Italy. ARELF is a public body of the Autonomous Region of Friuli – Venezia Giulia that coordinates activities involving the safeguarding and promotion of the Friulian language in accordance with the guidelines provided by the regional authorities. The project is conducted from 2019 to 2022, with a budget of about €20,000. It deals with the design, implementation and evaluation of the new general language policy plan for the Friulian language (2021-2025)

Past Projects

Managing multilingualism in the public administration

Dr Michele Gazzola has carried out research on multilingualism in the public sector as part of a project entitled: “Managing multilingualism in the public administration” that was funded by the German Academic Exchanges Service (Deutscher akademischer austauschdienst - DAAD) with about €10,000. It was a pilot project of three months carried out at the University of Ottawa in Canada. It studied in a comparative perspective selected aspects of the language policy in the federal public administration in Canada and Switzerland.