ISD Services for Students
The Student Experience
These webpages are designed to enable all students, whether full-time, part-time or distance learners, to get started using Ulster University's information resources. We hope that you will make full use of our Library, ICT and Reprographic services during your time at the University.
All of our facilities and services are provided to assist you with your studies. Please help us to continue to maintain our high standards of service by passing on any comments or suggestions for improvements. We are here to help, so whatever you need to know about our facilities, just ask any member of Information Services or contact the Service Desk.
As part of Welcome Week activities for new students at the start of the academic year, Information Services joined other areas by providing a short promotional video of our services. To view it, please select the Video button below:
Getting Started
Our guide to user of information services for students.
Computing Facilities
Information Services is responsible for over 20 IT laboratories (and over 1700 student PCs) throughout the University.
Library Resources
There are Library services to help you on each campus and e-resources available 24 hours per day online.
Printing
Printing services available to students at the University.
Software Downloads and Offers
A range of products are available to current students.
Student Portal
The Student Portal provides easy access to your customisable and personal online services.
Wireless Services
University wireless services and setup guides.
Blackboard Learn
Blackboard Learn (also known as BB Learn) is the University's virtual learning environment.
Passwords
Password information for use of University services.
The University, in co-operation with Microsoft, provides a web-based email service to all students.
Registration, Examinations and Graduation
Finding information on registration, examinations and graduation via the student portal.
Banner - Student Information System
A database of student records and information maintained by Ulster University.
OneDrive
OneDrive provides 1TB of free online cloud storage (part of Microsoft Office 365 environment).
Student Hubs
Student Hubs, also known as social learning environments, are available across campuses and are popular with staff and students.
Student IT Satisfaction Survey
As part of our efforts to improve our services and support, ICT Customer Services conduct an annual Student Survey.
Video Library
Video clips providing walk through of some of the main IT services provided to students