Microsoft Teams (also known as MS Teams or Teams) is a secure Office 365 collaboration tool that helps teams stay organised and connected.
MS Teams integrates directly with Office 365 applications making it easy for staff and students to arrange online meetings securely, wherever they are.
MS Teams functionality update.
All students are enabled for MS Teams Meetings. Please refer to Best Practice tips for Virtual Meetings.
You will find additional information, training materials and FAQs below. Please also keep an eye on your emails and follow us on Twitter @UlsterUniDS and refer back to this site.
Currently you can attend Teams meetings. Please refer to the Best Practice tips for Virtual Meetings.
Meetings in Teams can be audio or video conference sessions that allow people to connect from any device.
How to access Teams
Web browser (Currently the preferred method):
- Login to the Student Portal
- Click the All Office365 Apps tile
- Select Teams from the list of apps.
Note: Microsoft Teams web app is not available for the Safari web browser.
From November 30, 2020, the Microsoft Teams web app will no longer support Internet Explorer 11.
To have Teams running all the time on your desktop, download the desktop app.
You can find it easily on the web version of the Teams client, in the bottom left hand section of the purple side bar.
Depending on your device, you should be able to install Teams without being prompted for admin permissions.
If you have any issues please contact firstname.lastname@example.org.
To use Teams on a mobile device, go to the app store and install the Teams app.
Enter your full University email address, in the format Otheremail@example.com and your Network password and click 'Sign In'.
Digital Services have created an MS Teams Guide where you will find links to Microsoft training videos and easy to follow guides categorised by feature to make it easier to find what you need quickly
We also recommend referring to the following to find out more about MS Teams and specific functionality as it becomes available.
- Best Practice tips for Virtual meetings (PDF)
- Microsoft Teams Basics (Microsoft site)
- Microsoft Teams Training (Microsoft site)
- Microsoft Team Essentials (LinkedIn Learning)
- Microsoft Teams help centre (Microsoft Guidance)
It is important that you consider Protecting Information when sharing information in MS Teams.
How to contact the Service Desk
Service Desk Hours
Semester 1 and 2
Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm
All other times except extended closure
Monday - Thursday 8am - 5pm
Friday 8am - 4pm
Extended Closure - Easter and Christmas Holidays
Monday - Friday 10am - 1pm