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Microsoft Teams (Teams) is a secure Office 365 collaboration tool that helps staff and students stay organised and connected . MS Teams integrates directly with Office 365 applications making it easy to arrange online meetings securely.

You will find additional information, training materials and FAQs below. Please also keep an eye on your emails and follow us on Twitter @UlsterUniDS and refer back to this site.

Teams Meetings

All students are enabled for MS Teams Meetings.

Meetings in Teams can be audio or video conference sessions that allow people to connect from any device.

How to access Teams

Web browser (Currently the preferred method):

Note: Microsoft Teams web app is not available for the Safari web browser.

Desktop app

To have Teams running all the time on your desktop, download the desktop app.

You can find it easily on the web version of the Teams client, in the bottom left hand section of the purple side bar.

Depending on your device, you should be able to install Teams without being prompted for admin permissions.

Mobile Device

To use Teams on a mobile device, go to the app store and install the Teams app.

Enter your full University email address, in the format and your Network password and click 'Sign In'.

Further Information

We recommend referring to the following resources to find out more about MS Teams and specific functionality as it becomes available.

Here you will find links to Microsoft training videos and easy to follow guides categorised by feature to make it easier to find what you need quickly.

Information Governance

It is important that you consider Protecting Information when sharing information in MS Teams.

How to contact the Service Desk

You can also Live Chat with a Service Desk team member. When a team member is available you will see a button on the bottom right of this screen. If the button is not visible, you can still contact us via the methods above.

Service Desk Hours

Opening Hours

Monday - Friday 8am - 8pm
Saturday – Sunday 1.30pm – 5pm

Extended Closure - Easter and Christmas Holidays