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MS Teams integrates directly with Office 365 applications making it easy for staff and students to arrange online meetings securely, wherever they are.

Current Status

MS Teams functionality update.

All students are enabled for MS Teams Meetings. Please refer to Best Practice tips for Virtual Meetings.

You will find additional information, training materials and FAQs below. Please also keep an eye on your emails and follow us on Twitter @UlsterUniDS and refer back to this site.

Teams Meetings

Currently you can attend Teams meetings. Please refer to the Best Practice tips for Virtual Meetings.

Meetings in Teams can be audio or video conference sessions that allow people to connect from any device.

How to access Teams

Web browser (Currently the preferred method):

  • Login to the Student Portal
  • Click the All Office365 Apps tile
  • Select Teams from the list of apps.

Note: Microsoft Teams web app is not available for the Safari web browser.

From November 30, 2020, the Microsoft Teams web app will no longer support Internet Explorer 11.

Desktop app

To have Teams running all the time on your desktop, download the desktop app.

You can find it easily on the web version of the Teams client, in the bottom left hand section of the purple side bar.

Depending on your device, you should be able to install Teams without being prompted for admin permissions.

If you have any issues please contact

Mobile Device

To use Teams on a mobile device, go to the app store and install the Teams app.

Enter your full University email address, in the format and your Network password and click 'Sign In'.

Further Information

Digital Services have created an MS Teams Guide where you will find links to Microsoft training videos and easy to follow guides categorised by feature to make it easier to find what you need quickly

We also recommend referring to the following to find out more about MS Teams and specific functionality as it becomes available.

Information Governance

It is important that you consider Protecting Information when sharing information in MS Teams.

How to contact the Service Desk

You can also Live Chat with a Service Desk team member. When a team member is available you will see a button on the bottom right of this screen. If the button is not visible, you can still contact us via the methods above.

Service Desk Hours

Semester 1 and 2

Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm

All other times except extended closure

Monday - Thursday 8am - 5pm
Friday 8am - 4pm

Extended Closure - Easter and Christmas Holidays