Student IT Satisfaction Survey

As part of our efforts to improve our services and support, ICT Customer Services conduct an annual Student Survey.

As part of our efforts to improve our services and support, ICT Customer Services will conduct an annual Student Survey to gauge opinions and establish feedback from our students.

A graphical summary of the 2017-18 results and findings is available.

View summary

In addition, we have provided a more comprehensive version of the survey results which includes comments received from students. We have used this feedback to shape our development and action plans.

View survey results

You can also see the summary and full report of all our annual surveys to date, as shown below.

Previous Reports
Academic YearSummary Full Report
2017-18 2017-2018 Summary2017-2018 Full Report
2016-17 2016-2017 Summary2016-2017 Full Report
2015-16 2015-2016 Summary2015-2016 Full Report

Thanks to all students for taking the time to provide valuable feedback to us. As shown in the results, we have outlined a number of ideas to help improve our service to you.

If you have any queries or further suggestions, please contact Ann McSherry (a.mcsherry@ulster.ac.uk), ICT Service Centre Manager.