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Service Description

Lecturer arranged sessions to introduce new students to the University's full range of Library and IT services and facilities.

These standardised induction sessions form part of a broader user education programme to develop effective information skills and may include practical, hands-on exercises or a tour of the library.

Business Process

Provides an overview to new students on what is offered by the Library, an awareness of the University's IT facilities and the help available in supporting them in their studies.

While these sessions are standardised, they may be tailored to meet the particular needs of the students by arrangement with the lecturer.

The joint Library/ICT sessions usually last no more than one hour. Arrangement of these sessions are made by the lecturer before the start of the course.

Supporting Materials

View the Acceptable Use Code of Practice (Ulster University Information and Communication Equipments and Telephony)

How to obtain help

Assistance is available from library staff at the Library Information Point during library opening hours and by electronic means outside of these hours.

Specialist subject support is offered through the relevant subject librarian team.


All new students should have the opportunity to participate in one of these induction sessions at the start of their course.

Service Owner

ICT Customer Services