Student IT Facilities (incl. Teaching Rooms and Videoconferencing Suites)

Service Description

Digital Services is responsible for over 20 IT laboratories (and over 1500 student PCs) throughout the University.

Student PCs are also available within the Libraries on each campus.

A laboratory, if closed for security reasons, can be opened by security staff on production of a valid Student ID card. A letter from the student's lecturer requesting the use of the facilities gives added assurance that access will be granted.

For more information see: Computing Facilities

Business Process

PCs are connected to the student network in three environments:

• IT Laboratories and Libraries
  Accessible by all students, staff and visitors at the University
• Teaching & Learning Spaces
  Teaching PCs for use by academic staff and visiting lecturers
• Video-conference Suites
  Each main suite contains a PC for presentations or internet activity

Every PC supported by Digital Services has a standard desktop:

• Core Software

Campus Information 

• Belfast
• Coleraine
• Jordanstown
• Magee

Information For Students

• Accessing Student Facilities
• Printing
• Your data
• Your email
• Password Issues

Information For Staff

• Accessing Student Facilities

Information For Visitors

• Requesting your account

Supporting Materials

For more information see: Computing Facilities

How to obtain help

• If you are on-campus - visit the Information Point in the Library
• If you are off-campus - Contact the Digital Services IT Service Desk

Eligibility

Staff and students of the University

Service Owner

ICT Customer Services