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Service Description

Digital Services can arrange to provide an audio recording of key events held within the major University event locations throughout our four campuses.

We are made aware of such events by requests from staff in Conference Services, Vice Chancellor's Office or Corporate Events.

Business Process

As soon as you think you would like to audio record a key event, please contact the Service Desk.

We will discuss your requirement with you to make sure it is feasible and clarify any costs. Be aware that the full permission of all the speakers to be recorded will be required in advance of any recording.

Email is the main method of confirming requirements. All details will be recorded on the service desk call and updated by the ICT Manager on your campus or their nominee.

The service desk call will not be closed until the event has occurred, arrangements fulfilled to transfer the audio file and any charges have been recovered by Digital Services Admin and Finance.

Supporting Materials

The audio recording equipment will be setup and normally operated by ICTCS staff looking after the event.

If this is not feasible or if it is felt that it would be more suitable for the customer to start and stop recording sessions, any simple instruction needed will be passed on prior to the start of the event.

How to obtain help

How to contact the Service Desk

You can also Live Chat with a Service Desk team member. When a team member is available you will see a button on the bottom right of this screen. If the button is not visible, you can still contact us via the methods above.

Service Desk Hours

Opening Hours

Monday - Friday 8am - 8pm
Saturday – Sunday 1.30pm – 5pm

Extended Closure - Easter and Christmas Holidays


Costs for any equipment and technical support (if provided) will be advised and must be formally agreed between ICTCS and the organiser of the event prior to its commencement date.


All staff organising an event in the University and Conference Services on behalf of external clients.

Service Owner

ICT Customer Services