Users will schedule their conferences through their outlook calendar, so may make their own amendments and cancellations but may also avail of the following support during normal working hours:

Self-service portal

Self-service portal may be used to pre-book technical support for a conference presentation that you are scheduling or request for the meeting to be recorded.

Please allow a minimum of 24 hours notice.

Email

Email servicedesk@ulster.ac.uk with booking/scheduling queries or general Video Conference enquiries.

Telephone

Telephone 028 9536 7776 if you require urgent help during a conference, or need to report a fault.

Please have at hand the exact symptoms and locations involved.

Normal working hours

Monday - Thursday: 9:00-17:00 and Friday: 9:00-16:30.

Faults reported to 028 9536 7776 outside of these times will be logged by our Out of Hours IT Service Desk.

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