Video Conference Support

Customers can schedule their conferences through their outlook calendar.

Users will schedule their conferences through their outlook calendar, so may make their own amendments and cancellations but may also avail of the following support during normal working hours:

Self-service portal

Self-service portal may be used to pre-book technical support for a conference presentation that you are scheduling or request for the meeting to be recorded.

Please allow a minimum of 24 hours notice.

Email

Email servicedesk@ulster.ac.uk with booking/scheduling queries or general Video Conference enquiries.

Telephone

Telephone 028 9536 7776 if you require urgent help during a conference, or need to report a fault.

Please have at hand the exact symptoms and locations involved.

Normal working hours

Monday - Thursday: 9:00-17:00 and Friday: 9:00-16:30.

Faults reported to 028 9536 7776 outside of these times will be logged by our Out of Hours IT Service Desk.

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