Digital Services is a major University administrative department with responsibilities covering library, academic and administrative computing, digital communications, media-technology services and reprographic services.
Digital Services has developed an automated system to process registration to the University's corporate information and systems.
- You should sign in using your Staff Number as the Username and your National Insurance Number as your Password.
- You must access RAD via a remote session (i.e. RDWeb).
- You must access RAD using Microsoft Edge as your browser.
Note: The password for RAD is linked to the Online Mileage System, if this has been changed then your RAD password will be also.
What can I manage with RAD?
Enquire on Requests
Gives you the ability to view the progress of requests made for IT facilities:
- requests made by yourself on behalf of associates
- requests made by RAD authoriser in your Faculty/Department for you to have access to University corporate information.
Sponsor an Associate for IT facilities
As a member of staff, you may 'sponsor' a person who is not a member of University staff to have access to IT facilities for the purposes of the business needs of the University.
Personal information, period of association and primary association status details are required, all fields on the records being mandatory for authorisation to be considered.
View own RAD staff record
Used for comparison purposes for creating an Associate record as well as for checking information which Human Resources holds.
If any of the information is incorrect, please use the 'Update Your Business Card' link on the Portal (go to Home tab and see within University Staff List channel) - any changes will be reflected on the RAD system the following working day.
Please do not contact the Service Desk regarding inaccuracies of information.
Where can I get help?
The guide below explains how to access and use the Ulster University RAD System.
If your query is not answered in the above guide, please contact the Service Desk.
How to contact the Service Desk
Service Desk Hours
Semester 1 and 2
Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm
All other times except extended closure
Monday - Thursday 8am - 5pm
Friday 8am - 4pm
Extended Closure - Easter and Christmas Holidays
Monday - Friday 10am - 1pm