University Laptops often carry documents which are sensitive, for commercial, Data Protection Act or other reasons.
Using a secure, encrypted laptop helps protect you and the University from the consequences should your laptop be stolen or lost: Think 'Protect'.
It is University policy that University laptops are encrypted.
A secure laptop is a "business class" encrypted device with a pre-installed standard University desktop that complies with current security recommendations to protect sensitive corporate data.
Secure Laptop Service
This service will allow users to acquire the University standard desktop for a "standards compliant" security-enabled laptop with encryption. See below for the minimum standard specification for laptops (including tablets and notebooks).
Reasons to Use a Secure Laptop
If you have access to sensitive information or the personal details of individuals and are retaining this information on your personal laptop (or will be purchasing a laptop with this intention), then you must ensure that the laptop conforms to the standard determined by the University's Information Systems Governance and Strategy Committee (see Background Information below).
Portable computers that fall outside the specification must never be used to store sensitive information.
Further information on Procurement
Full details are available on the Procurement web page:
|Processor||Intel Core i5-3210M (2.5/3.10 Turbo GHz)|
|Memory||4GB 1333MHz DDR3 RAM|
|Hard disk||320GB 7200rpm|
|Security||TPM chip - Encrypted pre-delivery|
|Screen size||15.6" HD Non-Reflect Screen|
|Operating system||Windows 10|
Tips for securing existing laptops
If you do not store sensitive information and never plan to do so, then continue to use your laptop but ensure its physical protection by:
- checking your password is secure
- using a Kensington lock to physically secure the device to the desk
- ensure you use an unmarked bag to store and transport the device
If you store sensitive information then ask yourself the question "Do I need to store this information on the laptop?" Alternative, and secure, methods of storing and accessing your information would be:
- consider relocating the information to a secure central storage and only use the laptop/device to access it via our Secure Remote Access Service (known as SRAS)
- consider the use of a secure encrypted USB memory pen for safe storage of sensitive information. This is available via our IronKey service.
If you store sensitive information and your laptop meets the current Standard Specification, then you can apply to Digital Services to have your laptop upgraded to incorporate encryption.
Please complete the Application Form, omitting the purchase section, and send this to our Service Desk.
- When your device is due for replacement then:
- contact your local IT support team or the Digital Services IT Service Desk for guidance on the safe removal of all information from your hard disk drive
- ensure your replacement device is compliant with the prevailing University standards, including security requirements.
Consequences of choosing not to secure a laptop
If you have access to business-critical University information or the personal details of individuals, then you must abide by University policies to ensure the security of that information.
If, through non-compliance with these policies, this information be lost or made accessible to unauthorised persons then any breaches of policy, or deliberate non-compliance with standards and procedures, will be investigated, reported and could lead to disciplinary action.*
* extract from the University's Electronic Information Assurance Policy
University Information Assurance Policies
The University has developed a set of Information Assurance policies that all members of the University must abide by.
As part of the implementation of the University's Electronic Information Assurance Policy, the Information Systems Governance and Strategy Committee, at its meeting held on 11 May 2010 (see below), has directed that all portable devices purchased by the University must be capable of encryption.
For further information please refer to the document "Electronic Information Assurance Policy - Electronic Document Handling - Secure Storage and Archival Code of Practice" available at:
Extract from Information Systems Governance and Strategy Committee Meeting of 11 May 2010
10.67 Options for Controlling the Use of Portable Electronic Storage Media (minutes 10.53, 10.42)
The Committee received the Digital Services Secure Portable Storage Devices and Encryption Project Brief for discussion (Paper No: ISG&SC/10/42). Mr Trimble reported that a revised briefing paper on the implications, whole-life costs and timescales for introducing controls for the use of portable electronic storage media would be presented to the June meeting. Following discussion, it was AGREED that:
- a centralised approach should be adopted for encrypting portable devices;
- an implementation date of September 2010 be adhered to for new devices, and the encryption of legacy devices be completed by December 2010, at the latest;
- in the absence of a database of what information was classified as 'sensitive', assumptions should be made and the encryption of devices should be prioritised accordingly;
- a pilot scheme for encrypting portable devices be introduced as soon as possible across a number of areas, to include the Research Office and Human Resources; and
- a Communications Strategy be developed to support the initiative; stating clearly why the encryption of portable devices was necessary.
How to obtain help
How to contact the Service Desk
You can also Live Chat with a Service Desk team member. When a team member is available you will see a button on the bottom right of this screen. If the button is not visible, you can still contact us via the methods above.
Service Desk Hours
Semester 1 and 2
Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm
All other times except extended closure
Monday - Thursday 8am - 5pm
Friday 8am - 4pm
Extended Closure - Easter and Christmas Holidays
It is your responsibility to ensure that the laptop meets the minimum specification.
All staff in the University.
ICT Customer Services