Before you move in
What you need to know before you arrive at Ulster University.
What type of accommodation is available at Ulster?
Ulster University has a range of accommodation available to suit your needs, taste and budget. Our accommodation is located beside or adjacent to University facilities and services and so we can allocate you to the best option also let us know if you have a preference for single or mixed gender, zero alcohol and quieter zones.
How do I apply for accommodation at Ulster?
Ulster University offer an 'accommodation guarantee' to all Conditional Firm (CF) and Unconditional Firm (UF) students through UCAS who apply for accommodation before 7 July and are accepted onto their first choice course.
New students will receive an email in the first week of May advising applications are open and giving you your Banner number and information on how to apply.
The full application process is done online. You will be required to pay the £100 booking fee by credit/debit card.
International students are guaranteed a room if they apply by the 1 August for first semester (or 30 November for the second semester).
What is the booking fee for?
The booking fee insures student personal possessions within the room, the University in respect of non-attributable damage and contributes to the social fund for residents events throughout the year.
The booking fee becomes non-refundable only when you have been sent and accepted a room offer online.
What length of accommodation contracts are available?
Accommodation contracts operate for 37 weeks of the academic year from mid-September to early June.
Students can apply for semester one contract only, however priority is given to students requiring accommodation for the full academic year.
Semester one only contracts will be subject to a 10% surcharge as the University may be unable to find another student to take the room for the other part of the year.
Can I live with my friends?
YES! We are happy to allocate groups of friends together provided we have all your applications in as early as possible. It may not always be possible if there is limited accommodation available and to be fair to other applicants we unfortunately cannot hold rooms for late applications.
How to do it? At the end of your online application you will be given the opportunity to join a ‘Group’ with your friends. The first member of the group must create a unique Group Reference and then pass that Reference to all other members of the Group. Subsequent members of the group should ensure that this Group Reference is entered correctly when they apply for accommodation. If it is not a second group will be created and we may not be able to match these groups. When the correct Group Reference is entered, students will see who else has joined the group and have the option of staying or leaving the Group at that stage.
What if my application has been submitted and I haven’t put my friends on it?
If you can provide us with the unique Group Reference we can manually add that to your application, however, this is only after confirmation has been given from the other group members that they wish to include you in their group.
What if I want female-only, male-only or mixed accommodation?
When completing the online application, you can confirm your preference for single or mixed sex accommodation.
We make every effort to allocate rooms in accordance with your stated preference, but it is not always possible.
Can I view the accommodation?
There is an accommodation open day organised on each campus on the second Saturday in June from 10am to 2pm to allow students to view the accommodation in advance. An email will be sent to all prospective students.
What type of support is available in University accommodation?
We have a full Residents Life Team who are here to help you settle in and while your here.
Night Support Assistants (NSAs) are available throughout the night on campus to deal with health and safety issues, provide a reception service to students/visitors, and they also have a disciplinary role ensuring that residents behave in a considerate manner.
Resident Assistants (RAs) are experienced students who are trained in health and safety and are there to help students by providing peer support on issues such as homesickness, isolation, loneliness and signpost residents to the appropriate support services available within the University.
NSAs and RAs are supported by University Security who are available 24 hours a day seven days a week.
I use a wheelchair and would like to live in University accommodation. Is there accessible accommodation available?
Yes, there are a number of wheelchair accessible rooms in shared flats or single occupancy flats available for students with a disability. These flats have accessible bathroom and kitchen facilities.
All accommodation have accessible parking spaces in close proximity to residences.
Ulster University can make reasonable adjustments and provide additional equipment if appropriate.
What if I have a disability?
If you have a disability and have disclosed this on your UCAS application, it will be signalled to AccessAbility Team within Student Support. The AccessAbility team will then liaise with you and the various University departments to ensure the appropriate support is in place to aid a smooth transition into full-time education.
If you have not declared your disability or you happen to develop a disability once at University then you should contact AccessAbility immediately.
What if I am under 18 years old?
Ulster University tries in so far as possible to treat all students the same regardless of age. You are eligible for accommodation and subject to all of the normal rules and regulations.
The University is not in locos parentis and it is essential that we have up to date contact details of someone who is able to operate in a parental capacity in the event of an emergency.
Once you are enrolled at Ulster University you will be contacted by Student Support who will inform you of the services available within the University.
When will I receive information on whether I have been offered a room?
First year students applying through UCAS will be offered a room once they have been accepted onto their original course at Ulster University. You will receive an email to the email address you registered when you applied online advising you that a room offer has been made: to view the offer you will be required to log onto the accommodation portal (using the username and password you used to apply online initially) and either accept or reject the offer. If you are in any doubt regarding the status of your application, you should contact the appropriate Residential Services Office.
What are the accommodation fees and when must I pay?
The accommodation fees are available online. You will need to make a payment to accept your room offer. As part of the acceptance process you will need to choose one of the payment plan options. Further information on payment terms can also be found online.