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Booking Fee

Applicants will be required to pay a £100 Booking Fee when submitting their application.

Once you accept an accommodation offer from University, the booking fee becomes non-refundable.

The fee covers three elements:

  1. It insures your personal possessions in your room
  2. It insures the University against non-attributable damage in communal areas outside the apartment
  3. It contributes to the social fund for the Residence Life Events Programme.

If you apply for accommodation but do not get on to a course of study at the University, your booking fee will be refunded.

The booking fee only becomes non-refundable:

  • once you are accepted onto a course of study
  • have been allocated a room
  • and accept the terms and conditions
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Payment Options

Before picking your preferred payment option read our ResLife Fees Guidance for hints and tips.

Payment Options for Belfast LIV

The payment plan options available to you will be dependent on whether you have a UK Guarantor or not.

With a UK Guarantor

Payment Plan Options

If you have a UK Guarantor you have 2 payment plan options available to you:

1. Pay in full in advance

2. Pay in instalments in line with the student loan dates:

  • 15th August - 5% of total rent (or 48 hours after acceptance on to an Ulster University course)
  • 5th October - 29% of total rent
  • 5th January - 33% of total rent
  • 5th April - 33% of total rent

UK Students Guarantor Information

In order to be eligible to pay rent in instalments, UK students need to provide the details of someone who will act as their guarantor. The guarantor is usually a parent or guardian, but can be a sibling or a family friend, as long as the person named is also resident in the UK and is prepared to accept the obligations of being a guarantor. This means accepting that they are legally bound to pay any outstanding rent if you (the student) fail to do so for any reason.

The accommodation owner may need to verify the identity of the proposed guarantor and can refuse to accept any guarantor who cannot be located on the electoral roll. However they will not verify their residence status or income and so any adult UK resident is acceptable as a guarantor in most circumstances.

If you are a UK student but you don’t have someone who will act as your guarantor, you can use the Ulster University Guarantor Service

Students Outside of UK Guarantor Information

This includes students living in the Republic of Ireland, Gibraltar, the Isle of Man and the Channel Islands. If you are resident outside the UK but have someone in the UK who is prepared to act as your guarantor, it is possible for you to pay in instalments.

If you are unable to pay in full  Ulster University  is proud to partner with Housing Hand for the Ulster University Guarantor Service to help UK, EU and International students, provide a qualifying UK Guarantor.

Without a UK Guarantor

Payment Plan Options

If you do not have a UK Guarantor you have 1 payment plan options available to you:

1. Pay in full in advance (payment must be recieved before check in dates)

Payment Methods

LIV Student will accept 2 forms of payment method:

1. Payment by recurring card payment

2. Payment by credit card through LIV Student accommodation account

Payment Options for the Biscuit Factory

The payment plan options available to you will be dependent on whether you have a UK Guarantor or not.

With a UK Guarantor

If you have a UK guarantor you have 2 payment plan options:

1. Pay rent in full (due a minimum 6 weeks before your check in date).

2. Pay rent in instalments throughout the year.

  • 1st Payment - due on 15th August (or 48 hours after signing tenancy agreement)
  • 2nd Payment - due on 7th October 2026 (7 weeks rent)
  • 3rd Payment - due on 14th January 2027 (16 weeks rent)
  • 4th Payment - due on 6th April 2027 (13 weeks rent)
Without a UK Guarantor

If you do not have a UK guarantor you have 1 payment plan option:

1. Pay rent in full (due a minimum of 6 weeks before your check in date).

Other payment options may be available - please discuss with the Biscuit Factory property team.

Payment Methods

Biscuit Factory will accept several different methods of payment including:

1. Payment online via your Biscuit Factory student account *Most recommended*

2. Payment in person at the reception desk

3.  Payment over the telephone with the property team

4. Payment by bank transfer (please ensure you use your name and student ID as the payment reference). Please note that international bank transfers may incur charges for your bank,  this will need to be taken account of when making payment. To pay using this method, enquire about bank details with the Biscuit Factory property team.

Cash will not be accepted for any reason.

Payment Options for Dalriada Student Village

All payment plan options are available to students, regardless of whether they have a guarantor.

Payment plan options are dependant on your preferred payment method.

Recurring Card Payment (RCP)

Full academic year & Single Semester contracts

Overview:

  • £300 advance payment (to be paid when accepting a room offer)
  • 1. Pay when loan received October (40%), January (40%), April (20%)
  • OR 2. Pay monthly in advance
  • Single semester can pay over three months
  • Automatic ‘retry’ after 5 days if first payment fails
  • £45 charge if payment not made within designated period.

Change your Card Details

Direct Debit (DD)

Full academic year contracts only

Things to consider:

  • Requires UK bank account suitable for direct debits
  • £300 advance payment (to be paid when accepting a room offer)
  • Pay when loan received October (40%), January (40%), April (20%)
  • £45 charge if DD lift fails/rejected (for any reason) and not paid within grace period
Credit/Debit Card

Single semester or full academic year contracts

Things to consider:

  • Immediate payment online via your accommodation portal
  • Pay full academic year upfront or pay for each semester in advance
TransferMate

Single semester or full academic year contracts

Things to consider:

  • Eliminates the cost/admin associated with international payments
  • Pay in your local currency to local bank accounts so no international wire fees
  • Better exchange rates
  • Savings on Bank Transfer/Credit Card
  • Faster. ‘TransferMate’ will provide quote and give 48 hours to compare quotes before paying
  • Receipt immediately confirming payment
  • 24 hour customer Service from ‘TransferMate’

Payment Options for all Coleraine Accommodation

All payment plan options are available to students, regardless of whether they have a guarantor.

Payment plan options are dependant on your preferred payment method.

Recurring Card Payment (RCP)

Full academic year & Single Semester contracts

Overview:

  • £300 advance payment (to be paid when accepting a room offer)
  • 1. Pay when loan received October (40%), January (40%), April (20%)
  • OR 2. Pay monthly in advance
  • Single semester can pay over three months
  • Automatic ‘retry’ after 5 days if first payment fails
  • £45 charge if payment not made within designated period.

Change your Card Details

Direct Debit (DD)

Full academic year contracts only

Things to consider:

  • Requires UK bank account suitable for direct debits
  • £300 advance payment (to be paid when accepting a room offer)
  • Pay when loan received October (40%), January (40%), April (20%)
  • £45 charge if DD lift fails/rejected (for any reason) and not paid within grace period
Credit/Debit

Single semester or full academic year contracts

Things to consider:

  • Immediate payment online via your accommodation portal
  • Pay full academic year upfront or pay for each semester in advance
TransferMate

Single semester or full academic year contracts

Things to consider:

  • Eliminates the cost/admin associated with international payments
  • Pay in your local currency to local bank accounts so no international wire fees
  • Better exchange rates
  • Savings on Bank Transfer/Credit Card
  • Faster. ‘TransferMate’ will provide quote and give 48 hours to compare quotes before paying
  • Receipt immediately confirming payment
  • 24 hour customer Service from ‘TransferMate’

Payment Options for all Derry/Londonderry Accommodation

Recurring Card Payment (RCP)

Full academic year & Single Semester contracts

Overview:

  • £300 advance payment (to be paid when accepting a room offer)
  • 1. Pay when loan received October (40%), January (40%), April (20%)
  • OR 2. Pay monthly in advance
  • Single semester can pay over three months
  • Automatic ‘retry’ after 5 days if first payment fails
  • £45 charge if payment not made within designated period.

Change your Card Details

Direct Debit (DD)

Full academic year contracts only

Things to consider:

  • Requires UK bank account suitable for direct debits
  • £300 advance payment (to be paid when accepting a room offer)
  • Pay when loan received October (40%), January (40%), April (20%)
  • £45 charge if DD lift fails/rejected (for any reason) and not paid within grace period
Credit/Debit Card

Single semester or full academic year contracts

Things to consider:

  • Immediate payment online via your accommodation portal
  • Pay full academic year upfront or pay for each semester in advance
TransferMate

Single semester or full academic year contracts

Things to consider:

  • Eliminates the cost/admin associated with international payments
  • Pay in your local currency to local bank accounts so no international wire fees
  • Better exchange rates
  • Savings on Bank Transfer/Credit Card
  • Faster. ‘TransferMate’ will provide quote and give 48 hours to compare quotes before paying
  • Receipt immediately confirming payment
  • 24 hour customer Service from ‘TransferMate’

Budgeting

Before applying, you need to understand the full cost of accommodation and all the funding available to you. Funding may come from a student loan, your parents, scholarships, bank overdraft, weekend work etc.

Appropriate funding needs to be in place before you commit to a university room. Once you accept a room contract, you will have to pay for your contracted period.

To make budget planning easier, we listed weekly and annual rates for our accommodation.

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Payment Problems

Please see the ResLife fees guidance for further information on missed payments and associated charges.

For more on student funding, including hardship funds and loans, visit Student Money Advice Team.

When you leave

Students usually leave the accommodation in a reasonable condition after their contract ends. You will receive guidance on how to do this before the end of your contracted period.

It involves removing all rubbish and personal belongings from your room/apartment and ensuring the bedroom and communal areas are left clean and tidy.

It is important that all equipment and furniture is still in a fair condition. If fabrics, furniture or fittings are deemed to be in poor condition, damage and cleaning charges may apply.