Purchasing Windows-based IT Hardware
Desktop and laptop systems are available via the National Desktop and Notebook Agreement (NDNA).
Desktop and laptop systems are available via the National Desktop and Notebook Agreement (NDNA) which after an extensive tender process has been adopted by the University.
With effect from 1 August 2013, all Windows-based desktop and notebook systems will be purchased using this Framework Agreement.
As part of the new agreement, the University has agreed hardware specifications which are suitable for supporting Supported Staff Environment Desktops and the University's Desktop Standards Architecture.
Desktop systems before first use should be configured by Customer Services or your Faculty Technical Support Staff with either an Ulster University "Desktop Standards" staff image or student image.
Laptops will be imaged and encrypted by Customer Services prior to user deployment.
For desktop and laptop pricing and full specifications please visit the NDNA link at the bottom of the Procurement web site.
Laptops (Lot 2) will be delivered to ICT Customer Services, then passed on to the user once encryption and network connectivity is enabled.
Non Standard Specifications
Whenever there is a business requirement to purchase non-standard items, this request will need to be approved by the budget holder.
A statement must be produced to articulate the rationale upon which the decision is made and this must be attached to the requisition or held on file if making payment by the purchase card for audit purposes.
If the lead supplier is unable to supply a specification that meets requirements then a short business case outlining the reasons for buying off contract should be submitted to the Procurement office.
This should also be retained by the faculty/department for audit purposes.
Please see information in "Cost" section below.
University Common Standards image
For further information, contact the Digital Services IT Service Desk.
Additional details on the agreement can be found at procurement contracts.
See also Supported Staff Environment service.
How to obtain help
For advice on the products and services supplied via Digital Services, please contact the Digital Services IT Service Desk
How to contact the Service Desk
Service Desk Hours
Semester 1 and 2
Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm
All other times except extended closure
Monday - Thursday 8am - 5pm
Friday 8am - 4pm
Extended Closure - Easter and Christmas Holidays
Monday - Friday 10am - 1pm
Cost (where applicable)
Varies according to product.
Software images which may be required for non-standard hardware may be subject to charging.
For more information, please see Charging for Non-NDNA Agreement Desktops and Laptop Services (PDF link)
All current staff of the University
ICT Customer Services