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Service Description

e5 is the University's Corporate Financial System.

Access to Cost Centre and Menu options is managed by e5's internal functionality.

Amendments to the underlying software and administrative setting is available to System Administrators only.

Business Process

Users wishing to apply for access to e5 must ask their RAD Authoriser to submit a request through the A3M System.

Authorisers (usually the staff member's line manager) will approve access to appropriate ledgers and groups.

Once authorised, a user's access is configured by an administrator in the Finance department and the user is sent joining details by that person.

Supporting Materials

Acceptable Use Code of Practice (Ulster University Information and Communication Equipments and Telephony).

How to obtain help

How to contact the Service Desk

You can also Live Chat with a Service Desk team member. When a team member is available you will see a button on the bottom right of this screen. If the button is not visible, you can still contact us via the methods above.

Service Desk Hours

Opening Hours

Monday - Friday 8am - 8pm
Saturday – Sunday 1.30pm – 5pm

Extended Closure - Easter and Christmas Holidays


All University Staff members may apply for access to e5 via the RAD system.

Service Owner

ICT Application Delivery