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Service Description

e5 is the University's Corporate Financial System.

Access to Cost Centre and Menu options is managed by e5's internal functionality.

Amendments to the underlying software and administrative setting is available to System Administrators only.

Business Process

Users wishing to apply for access to e5 must ask their RAD Authoriser to submit a request through the RAD System.

Authorisers (usually the staff member's line manager) will approve access to appropriate ledgers and groups.

Once authorised, a user's access is configured by an administrator in the Finance department and the user is sent joining details by that person.

Supporting Materials

Acceptable Use Code of Practice (Ulster University Information and Communication Equipments and Telephony).

How to obtain help

How to contact the Service Desk

Service Desk Hours

Semester 1 and 2

Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm

All other times except extended closure

Monday - Thursday 8am - 5pm
Friday 8am - 4pm

Extended Closure - Easter and Christmas Holidays


All University Staff members may apply for access to e5 via the RAD system.

Service Owner

ICT Application Delivery