Below is a list of important and useful information for students living in Great Patrick Street:

Postal Address

Apartment No.
28-30 Great Patrick Street
United Kingdom

Accommodation Officer

Your accommodation officer is Michael Scott. If you need to contact him please email

Night Security Staff

Great Patrick Street is fully secure with an on-site out of hours team, so you’ll always find a friendly face to ensure you are making the most of your Roost. Staff can be contacted on 07825 866 521.

Customer Service Assistants (CSA)

Our Customer Service Assistants form part of the Great Patrick Street Management Team. The team help provide a variety of services during your stay including a parcel collection service, on-site events calendar, maintenance reporting facilities and general enquiries.

Nearest Post Office

Belfast City Post Office on Bridge Street.

Local Police

Musgrave -  028 9065 0222

Facilities Team

There is a dedicated maintenance team based on site responsible for all matters relating to repairs and maintenance, cleaning services and maintaining hygiene levels in your accommodation.


If you need to report a maintenance issue you can do so via the Student Roost Online Portal, email or call in to the onsite reception.


Please make sure you close doors firmly behind you and do NOT let strangers into the block.

Remember to keep your keys with you at all times and never give them to another person.

Night support staff patrol the residences from the Great Patrick Street Reception during the evenings.

If you are concerned about security, please contact Great Patrick Street Reception.

If you need to contact them outside working hours, please contact main security (available 24/7) on 07825 866 521.

Heating/Hot water

Each cluster flat has its own electric water heater that services the flat. There are panel heaters located in all rooms.


Any post will be delivered directly to your accommodation.


The Wi-Fi within Great Patrick Street is operated by Ask4. If you encounter difficulties you should contact the Help Desk on 0114 303 3232 who are available 24/7. Great Patrick Street is cabled and has Wi-Fi available throughout.

Bike Storage

Bike storage facilities are available in the courtyard area.

Social Spaces

Our on-site amenities are available for everyone, whether you’ve lived with us for years or are a new resident. Our facilities are all free to use and include gym, theatre kitchen, cinema room and study spaces. Our team also run a diverse social calendar throughout the academic year creating the perfect opportunity to make lots of new friends.


Rubbish and recycling facilities are provided in each flat.

All rubbish should be removed by residents to the bin stores, which are clearly visible in the courtyard area.

The blue bins are for recycling and you can put newspapers, cardboard, clean bottles, jars and tin cans in this bin.


You are responsible for cleaning your bedroom and cleaning equipment is available for use within your cluster flat, although you should purchase your own cleaning products, bin bags and toilet paper.

No cleaning is carried out in self-contained flats, but they are inspected regularly to ensure hygiene standards are maintained.


The laundry room is equipped with washing machines and tumble dryers and is open 24/7. You can pay per wash via a handy app.


Most UK banks and building societies are located in Belfast city centre.


The closest large supermarket is on Royal Avenue which is five minutes’ walk away.


Great Patrick Street is located alongside Belfast’s bustling Cathedral Quarter which is home to Belfast Cathedral, The MAC Theatre and an abundance of the city’s best bars and restaurants.

Snow & Ice Clearance Response

During icy periods highlighted by weather reports from Northern Ireland MET Office by post code, we will treat all hard-surfaced areas such as roadways, car-parks, access and exit routes, pedestrian areas, footpaths and doorways.

When salting/gritting has been determined as being required, salting/gritting operations will take place between the hours of 12.00am (Midnight) and 7.00am. This will operate for normal University activities, 7 days a week.

Snow Clearance

Snow clearance is not a normally provided however if there is a seriously heavy snowfall staff will endeavour to remove snow to keep routes accessible.