Passport and Visa problems
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If your passport is lost or stolen in the UK
If you have lost your passport in the UK you must report this to the police as soon as possible. Make sure that you are given a police report and a crime reference number.
You will need to apply for a replacement passport. Contact the Embassy of your home country to find out how you can apply for a new passport.
Contact the Compliance team immediately to let us know that you have lost your passport and again as soon as you have received your new passport.
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If your passport is lost or stolen outside the UK
If you have lost your passport outside the UK you must report this to the police as soon as possible. Make sure that you are given proof that you have reported the loss/theft and try to get a crime reference number.
You will need to apply for a replacement passport. Contact your country’s Embassy, Consulate, High Commission or passport office in the country where you are. It may take some time to receive a new passport.
Contact the Compliance team immediately to let us know that you have lost your passport and again as soon as you have received your new passport.