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Service Description

Email accounts are intended for use in all communications connected with employment or a course of study at the University.

Any private or business mail accounts obtained prior to joining the University should not be used for receipt or transmission of University material.

Conversely, a University email account should only be used for authorised purposes described in the various regulatory documents.

Please ensure you:

Business Process


How to obtain help

How to contact the Service Desk

You can also Live Chat with a Service Desk team member. When a team member is available you will see a button on the bottom right of this screen. If the button is not visible, you can still contact us via the methods above.

Service Desk Hours

Opening Hours

Monday - Friday 8am - 8pm
Saturday – Sunday 1.30pm – 5pm

Extended Closure - Easter and Christmas Holidays


All current staff and students of the University

Service Owner

Digital Services ICT Customer Services