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As part of our efforts to continually improve our services and support, Digital Services undertakes Staff IT Satisfaction Surveys to gauge opinions and establish feedback from our staff.

This survey gives you the chance to tell us what we are doing well and what we need to improve. Feedback will be used for development and identification of potential opportunities on how we can best support our staff and colleagues.

Thanks to all staff for taking the time to provide valuable feedback to us.

If you have any queries or further suggestions, please contact Ann McSherry (a.mcsherry@ulster.ac.uk), Head of ICT Customer Services and Support.

Below, you will find all findings and action areas to date.  Please note, due to a lot of University survey activity in 2017, we were asked to pause the work, this action was repeated whist working differently during Covid.  From 2022, the survey will be completed bi-annually for staff.

All Reports
Academic Year Survey Summary
2022 2022 Survey Findings
2019 2019 Survey Findings
2018 2018 Survey Findings
2016 2016 Survey Findings