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Important Information About the Ulster University “Ask Ulster” AI Chatbot
The Ulster University “Ask Ulster” AI Chatbot has been introduced to provide students with convenient access to general guidance and signposting to University services. Please read the following information to understand the scope, limitations, and conditions of use.
Purpose of the “Ask Ulster” AI Chatbot
- The “Ask Ulster” AI Chatbot offers general guidance to help you locate information about Ulster University services and processes.
- It is intended to assist with routine enquiries and improve access to support resources.
Limitations of “Ask Ulster” AI Chatbot Responses
- The “Ask Ulster” AI Chatbot does not provide professional, legal, financial, immigration, medical, or academic advice.
- Information generated by the “Ask Ulster” AI Chatbot may occasionally be incorrect, incomplete, or out of date.
- No contract, agreement, decision, or commitment of any kind may be formed or entered into based on “Ask Ulster” AI Chatbot responses.
Verification of Information
You are responsible for verifying all information provided by the “Ask Ulster” AI Chatbot. Please refer to official Ulster University webpages, policies, or staff members for definitive guidance. The “Ask Ulster” AI Chatbot should not be used as the sole basis for decisions that may affect your studies, visa status, finances, wellbeing, or personal circumstances.
User Responsibility
- You are fully responsible for how you use and interpret the output generated by the “Ask Ulster” AI Chatbot.
- It is your responsibility to ensure that any use of “Ask Ulster” AI Chatbot-generated information complies with all applicable laws, regulations, and ethical standards.
- The “Ask Ulster” AI Chatbot must not be used in any manner that may cause harm, misrepresentation, or misuse of Ulster University information or services.
Disclaimer of Liability
Ulster University cannot accept responsibility or liability for:
- Any inaccuracies, omissions, or errors in the information produced by the “Ask Ulster” AI Chatbot;
- Any actions, decisions, consequences, or damages arising from your reliance on “Ask Ulster” AI Chatbot responses;
- Any loss, harm, or disruption arising from technical issues or interruptions to the service.
Use of the “Ask Ulster” AI Chatbot is entirely at your own discretion.
Privacy and Data Protection
- Please do not submit personal, sensitive, or confidential information through the “Ask Ulster” AI Chatbot.
- Any data processed through the system will be handled in accordance with UK GDPR and the University’s Data Protection Policy. For further information on how the University processes personal data and to view our Marketing and Communications Privacy Notice, please visit Data Protection at Ulster University.
Accessing Further Support
If your enquiry requires personalised, specific, or officially verified information, the “Ask Ulster” AI Chatbot will direct you to the appropriate Ulster University services. You may also contact these teams directly via details provided directly at ulster.ac.uk.
