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Cookies & Privacy


The University of Ulster is committed to preserving your privacy. Please read the following information on cookies and privacy to understand how we use and protect the information obtained from those visiting and using our website.


Information that we collect from you

We collect information about you:

  • From your usage of the website and any other information you post via our website, e-mail or otherwise send to us.
  • When you provide us with your personal details (e.g. name, contact details, e-mail address etc) when registering with us or submitting an enquiry via the website;
  • When you respond to occasional surveys which we may ask you to complete for research and website testing purposes.

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Use of your information

We use your information:

  • To ensure that our website content is presented in the most effective manner to you and for your computer;
  • For analysis so that we can administer, support and improve and develop the website;
  • To enable us to supply you with the goods, services and information that you have requested;
  • To notify you about changes to our service.

We may contact you by post, telephone or fax as well as by e-mail and SMS. If you change your mind about being contacted in the future by any of these means then please let us know so that we may update our records.

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Disclosure of your information

The University of Ulster recognises the importance of protecting the privacy of all information provided by users of our web site and except as set out in this policy or as required by law, your personal data will not be provided to any third party without your prior written consent.

Your personal information may be disclosed to other businesses within the University, and to reputable third party contractors engaged by the University in order to perform a variety of functions such as processing orders, assisting with promotions or providing technical services for our websites. We require all third parties to fully comply with all applicable UK Data Protection and consumer legislation.

Unless required or permitted to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

The University of Ulster reserves the right to engage with reputable third party contractors who operate outside the European Economic Area (EEA). All personal data / information will be transferred securely using adequate and appropriate protection to ensure compliance with the eight Data Protection Principles.

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Security of payment transactions

Any payment transactions undertaken on our website will be encrypted for your security. Some areas of our website use third-party software facilities for payment transactions such as Realex Payments. Please note that data storage on Realex Payments systems and the communication between Realex Payments and the worldwide banking networks is regularly audited by the banking authorities to ensure a secure transaction environment. This ensures that secure transactional processes we offer via Realex Payments adhere to global security and data protection standards.

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Data Protection

The University of Ulster is committed to protecting the rights of individuals in accordance with the provisions of the Data Protection Act 1998. We are committed to the eight Data Protection Principles contained within the Act. These principles represent best standards of practice with respect to the transmission, retention and disposal of personal data. All staff, students and others who process or use any personal data must comply with these Principles. These state that personal data must:

  1. Be processed fairly and lawfully;
  2. Be obtained only for the purposes specified and shall only be processed for those purposes;
  3. Be adequate, relevant and not excessive for the purpose for which they are processed;
  4. Be accurate and kept up to date;
  5. Be kept for no longer than is necessary;
  6. Be processed in accordance with the rights of data subjects under the 1998 Data Protection Act;
  7. Be protected against unauthorised processing of personal data and against accidental loss or destruction to personal data;
  8. Not be transferred outside the European Economic Area without adequate protection.

Our Data Protection Policy can be downloaded as a PDF.

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Storage of your information

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. You must not share your username and password with anyone.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the website. Ant transmission is at your own risk. Once we have received your information, we will use the strict procedures and security features embedded within our Data Protection Policy to try to protect against unauthorised access.

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IP addresses and cookies: The information we collect

We collect information about your computer, including where available your IP address, operating system and browser type. This information is collated to provide statistical data concerning browsing actions and patterns. It will never identify any individual. We use this information to inform our decision making regarding improvements to our website, for system administration and to report aggregate information to third parties where necessary.

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Cookies and how to control and delete them

The University of Ulster uses cookies to make our sites as useful as possible. Cookies are small text files that we place in your browser to track usage of our sites. These cookies do not tell us who you are.

No information can ever be traced to an individual person, and the cookie only relates to activity on our websites. The information cannot be used for marketing on an individual basis.

Our cookies do not collect additional information about you and do not in any way compromise the security of your computer. For information on how to disable and delete cookies from your computer on a wide variety of browsers please visit All About Cookies. This site also provides more general information about cookies.

If you wish to restrict or block the cookies which are set by University of Ulster websites this can be done through your browser settings. For information on how to remove cookies from the browser of your mobile phone please refer to your handset manual. If you select this setting you may be unable to access certain parts of our website.

Unless you have adjusted your browser security setting to refuse cookies the University of Ulster will issue cookies automatically.

The University of Ulster uses suppliers who also set cookies on the University's websites on our behalf in order to deliver the services that they provide. Further information about the cookies and how to opt-out is provided below.

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Analytics, information services web applications, embedded content and sharing cookies

Google Analytics

Analytics cookies (provided by Google, Inc.) are used to allow the University of Ulster to understand which pages you are currently accessing on the website. It allows us to enhance your user experience by adding new features and functionality based on what you require from our site.

We use “Google Analytics”, which is a web analytics service provided by Google, Inc., to help us analyse how our website is being used. In doing so information about your use of our website, including your IP address, may be transmitted to, and stored by, Google. This information will be subject to Google's Privacy Policy.

See Google's Privacy Policy

What if I opt out?
Your user experience will not change at all. However, the University of Ulster will be unable to understand your use of the website.

The University of Ulster also uses Google Analytics to anonymously track and analyse users and user behaviour. This requires the use of cookies.

Name Content Purpose Expires
_utma Randomly generated number Identifying unique visitors 2 years
_utmb Randomly generated number Determining visitor session 30 mins
_utmc Randomly generated number Determining visitor session Session
_utmz Randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) Tracking traffic sources & navigation 6 months


Further information about how Google Analytics uses cookies.

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University of Ulster Information Services Web Applications

All of our web based applications require users to engage and provide information in order to gain access to content and to track users in the application, for example Outlook Web Access for staff email. These systems need to store information about these interactions so they can provide the service and in some instances they use cookies to do this.  All users that need to authenticate to University of Ulster Information Services web based applications have already signed the Acceptable Use Code of Practice which involves monitoring on and within the web application/service (as detailed in the University’s IT Monitoring Policy and IT Monitoring Code of Practice).

Further policy information: ISD Policies

Our Cookies – http://portal.ulster.ac.uk

Name Use Expires
UserAgentId Luminis Session
fos.web.server Luminis Session
fos.secure.web.server Luminis (Secure) Session
runId Luminis Session
userid Luminis Session
X-Mapping-djjgfhcn Luminis Session
JSESSIONID J Session Id Session
UUVistaTicket Athens Session
70385458C06E42E45B0B1D392B80101AathensCheck Athens Session
sctSession Luminis Session

Our Cookies – http://staffdev.ulster.ac.uk

Name Use Expires
exp_last_visit Expression Engine 1 Year
exp_last_activity Expression Engine 1 Year
exp_tracker Expression Engine Session

Our Cookies – http://ssb.ulster.ac.uk

Name Use Expires
accessibility   Session
TESTID   Session
SESSID Session id Session

Our Cookies – http://blogs.ulster.ac.uk

Name Use Expires
X-Mapping-nfejpjia zeus Session
PHPSESSID Session id Session

Our Cookies – http://cms.ws.ulster.ac.uk

Name Use Expires
PHPSESSID Session id Session

Our Cookies – http://wiki.ulster.ac.uk 

Name Use Expires
JSESSIONID J Session Id Session
BIGipServerWiki_Pool wiki Session

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Sharing our content

Certain parts of the University of Ulster website carry embedded 'like' or 'share' buttons to enable users of the site to easily share pages with their friends through a number of popular social networks. These sites may set a cookie when you are also logged in to their service. University of Ulster does not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

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Share This

Share This is a social sharing plugin. This is used to allow users to share an interesting article which has been found on the University of Ulster website.

What if I opt out?
If you opt out, you will no longer see the Share this button on the University of Ulster site.

Name Content Purpose Expires
_stid Randomly generated number Social bookmarking: ShareThis widget 1 year
_uset True or False Social bookmarking: ShareThis widget 1 year
UID Randomly generated number Social bookmarking: ShareThis widget 2 years
UIDR Randomly generated number Social bookmarking: ShareThis widget 2 years

The Share This privacy policy.

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Add This

Add This is a social sharing plugin. This is used to allow users to share an interesting article which has been found on the University of Ulster website.

What if I opt out?
If you opt out, you will no longer see the "Add This" button on the University of Ulster site.

Name Content Purpose Expires
uid Randomly generated number Social bookmarking: AddThis widget 2 years
uvc User id and login time tracking Social bookmarking: AddThis widget 2 years
uit True or False Social bookmarking: AddThis widget 1 day
psc True or False Social bookmarking: AddThis widget 2 years
_atuvc User id and login time tracking Social bookmarking: AddThis widget 1 minute
_atshc Page URL and share count Social bookmarking: AddThis widget Session
ssh Randomly generated number Social bookmarking: AddThis widget Session
sshs Service share history Social bookmarking: AddThis widget Session
ssc Service share history Social bookmarking: AddThis widget Session

The Add This privacy policy.

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Twitter widget

Twitter has a widget which shows the most recent tweets on the University of Ulster website.

What if I opt out?
The Twitter widget will not load on the site, and you will not see the recent tweets.

The Twitter privacy policy.

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Facebook

Facebook has a range of options which allow you to limit who can see your personal information; just taking a few minutes to change your settings should protect you from identity fraud or other unwanted attention.

The Facebook data use policy.

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YouTube

The University of Ulster sometimes embeds content from websites such as YouTube within its sites. As a result, when you visit a page with content embedded from, for example, YouTube, you may be presented with cookies from those websites. The University of Ulster does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

Where video is used on the University of Ulster website, users are able to watch the video via the embedded flash based player.

What if I opt out?
You will no longer be able to view/play embedded YouTube videos on the University of Ulster website

The YouTube privacy policy.

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Links to external sites

Our website contains links to other websites. Cookies placed on your machine by these websites are out of the University’s control.

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How to manage your cookies

To find out how to manage what cookies you allow, see your browser's help section below or your mobile phone manual.

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Security

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.

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Changes to this Privacy Statement

We may amend this statement from time to time. If we make any substantial changes we will notify you by posting a prominent notice on our website.

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Third Party Links

Our website may, from time to time, contain links to the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to third party websites that we may link to.

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Contact us

If you have any queries concerning privacy, your personal information or any questions regarding our use of the information then please contact webmaster@ulster.ac.uk.

 

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Revised: 27 September 2012