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Update your Room/Telephone number

If you wish to update your telephone number or room number in outlook or staff business card please email your updated details to

Mobile Telephony

Mobile phone application or mobile contract information

Complete the online mobile application form

Mobile offers for personal use

Ulster University staff and students can get up to 25% discount.

Go to O2 Open and use code UUS01

Software reset on an iPhone

  1. Press and hold the Power button (located on the top right edge) until "slide to power off" appears then release. ...
  2. Slide the Power switch right. ...
  3. With the device powered off, press and hold the Power button until the Apple logo appears then release

Hardware reset on an iPhone

  1. Press and hold the Lock/Wake button on the right side of phone
  2. At the same time, press and hold down the Volume Down button on the left side while keeping the Lock/Wake button pressed
  3. Keep holding both buttons until the screen turns black and then switches back on the display the Apple logo.
  4. Wait a couple of seconds until your iPhone boots up completely and displays the lock screen.