Network At Risk

Essential maintenance of the national network infrastructure can be scheduled on Tuesday mornings from 7am - 9am.

Service Description

Essential maintenance of the national network infrastructure can be scheduled on Tuesday mornings from 7am - 9am.

Necessary maintenance of University network equipment can also be scheduled for this period.

While the intention is to do most network upgrades outside normal working hours, this may not always be possible.

Therefore at times it may be necessary to upgrade network services during this window with no advanced notice given.

Users should therefore regard the network as being at risk in this window.

How to obtain help

How to contact the Service Desk

Service Desk Hours

Semester 1 and 2

Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm

All other times except extended closure

Monday - Thursday 8am - 5pm
Friday 8am - 4pm

Extended Closure - Easter and Christmas Holidays

Monday - Friday 10am - 1pm

Eligibility

Any staff or postgraduate student working for the University

Service Owner

Network Team