Network At Risk

Service Description

Essential maintenance of the national network infrastructure can be scheduled on Tuesday mornings from 7am - 9am.

Necessary maintenance of University network equipment can also be scheduled for this period.

While the intention is to do most network upgrades outside normal working hours, this may not always be possible.

Therefore at times it may be necessary to upgrade network services during this window with no advanced notice given.

Users should therefore regard the network as being at risk in this window.

How to obtain help

How to contact the Service Desk

• UniDesk Self Service
• By calling 028 9536 7776
• By email on servicedesk@ulster.ac.uk

Service Desk Hours

Monday to Friday: 8am to 8pm
Saturday to Sunday: 1:30pm to 5pm

Extended Closure - Easter and Christmas Holidays

View Extended Closure Service Desk Hours

Eligibility

Any staff or postgraduate student working for the University

Service Owner

Network Team