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Key Membership Information

Ulster University Sport offers memberships for students, staff, alumni, senior citizens, families, and juniors. A valid ID is required to join. Members must complete an induction before using the fitness suite, with access permitted from age 16 (under 16s must be accompanied). Memberships can be paid monthly by recurring card payment or upfront, with monthly options requiring 14 days’ notice to cancel. Prices are reviewed annually.

Members should bring their card on each visit and follow our conduct, safety, and safeguarding rules. The University reserves the right to refuse or cancel memberships, and refunds are only available on medical grounds or within a 14-day cooling-off period. Planned closures are factored into pricing, and non-members can access facilities at standard rates.

We take your privacy seriously: your personal data is protected and will not be shared. From time to time, photography or filming may take place for marketing purposes, but you can opt out by contacting us. Our priority is to provide a safe, welcoming environment where everyone can enjoy sport and physical activity.

20% offer terms

  • Available only on annual memberships
  • Includes 1 student club (club to be nominated at a Sports Centre reception)
  • Offer ends at midnight on 05 October

Membership-Specific Terms

  • Student Membership: Available upon presentation of a valid student ID. Must be purchased at the campus where the student is registered.
  • Ulster Associate Membership (Staff): Available to current staff on presentation of staff ID. Must be purchased at the campus where the staff member is contracted.
  • Ulster Associate Membership (Alumni): Available to graduates of Ulster University and its predecessor institutions (Ulster Polytechnic, NUU, Magee College, Ulster College) on presentation of an award certificate.
  • Senior Citizens: Ulster Associate membership is also available to those aged 60+ upon production of valid ID.
  • Family Membership: Defined as the main applicant, their spouse/partner, and children under 18, all residing at the same address.
  • Junior Membership: Available to individuals aged 18 or under. Children under 16 must be accompanied by a parent/guardian or a responsible adult, who is deemed responsible for the child during their visit.
  • Fitness Suite Access: Minimum age for unaccompanied use is 16. Under 16s must be accompanied by a parent/guardian.
  • Pricing: All membership prices are subject to annual review and change.

Recurring Card Payments – Monthly Membership

  • By selecting a monthly recurring membership, you authorise Ulster University Sport to collect monthly membership fees automatically from your nominated payment card until you cancel or the agreement is otherwise terminated.
  • Payment will be taken on or around the same calendar day each month, starting from the date of your initial purchase.
  • It is your responsibility to ensure that sufficient funds are available and that your card details are valid and up to date. If a payment fails, the system will automatically retry up to three times within a 10-day period. Failed payments may result in a temporary suspension of access until payment is received.
  • You may cancel your recurring membership at any time by providing a minimum of 14 days’ written notice before your next payment date. Notice must be sent to sport@ulster.ac.uk. Cancellations received after this deadline will take effect from the following month.
  • No partial refunds will be issued for unused days within a month after payment has been taken.
  • Membership remains valid until the end of the current paid period, after which access will be revoked unless a new payment is successfully processed.
  • The University reserves the right to change the monthly fee by providing 30 days’ notice to the member. Continued use of the membership after the notice period will be deemed acceptance of the new fee.
  • All other terms relating to conduct, access, cancellations, and data protection continue to apply to monthly recurring memberships.

General Terms

Inductions

All users of the fitness suite or strength and conditioning room must complete an induction and adhere to all associated usage rules.

Access and Membership Cards

Members must present their membership card at reception on each visit. Failure to do so may result in a temporary membership fee being charged or admission being refused.

Facility access is dependent on your membership type and facility availability.

Cross-Campus Use

Memberships are generally transferable between campuses, unless otherwise stated (e.g. special offers). Check with your local Sports Centre reception for full details.

Closures and Reduced Services

Annual Sports Centre closures are factored into membership pricing. Please note that class availability within package memberships may be reduced during quieter periods.

University Rights

The University reserves the right to:

  • Refuse a membership application.
  • Suspend or cancel a membership or booking.
  • All refunds are at the discretion of the manager.

Conduct Expectations

The person making a facility booking is responsible for the conduct and supervision of all participants and spectators.
Smoking and alcohol are strictly prohibited on Sports Centre premises.

Refunds (Medical Grounds)

Membership refunds may be granted on certified medical grounds. Requests must be made in writing to the Head of Sports Services via sport@ulster.ac.uk.

Non-Member Access

Non-members will be charged at standard facility usage rates.

Health, Safety & Protection

  • Ulster University is a member of Leisurewatch, a nationally recognised safeguarding initiative aimed at preventing sexual offending in sports and leisure environments.
  • All facility-hiring sports clubs and organisations must comply with the Ulster University Safeguarding Policy.
  • First Aid is available at the Sports Centre reception or Sports Pavilion. All accidents/injuries must be reported to staff and an official injury form completed.
  • In the event of an accident, all activity must stop immediately.

Cooling-Off Period

A 14-day ‘cooling off’ period applies to all membership subscriptions. Refunds requested within this period will be honoured. However, any sessions attended will be charged at the standard daily fitness suite rate and deducted from the refund amount

Data Protection

All personal information provided will be stored on databases maintained by Ulster University and the Ulster University Students’ Union.
Your data will not be shared with third parties.
In accordance with the Data Protection Act 1998, we cannot use the information provided unless you give your explicit consent.

Photography and Filming (GDPR Notice)

Photos and/or video footage may be taken during normal Sports Services operations and used by the University for marketing and publicity purposes, including publications, campaigns, social media, and the University website.
If you have concerns or wish to opt out, please contact us at sport@ulster.ac.uk.

Anyone wishing to take photos or record video on Sports Centre premises must obtain prior permission from the Sports Services Officer.