Service user engagement enhancing student experience

Enhancing student experience


‘Your interaction and demonstrations challenged me to think outside of the box. It made me more aware of things we take for  granted!’ 

One of the many messages of thanks added to an interactive electronic board designed by our undergraduate Physiotherapy students to thank service users for their input into a year two Neurology module.

Service users are embedded within curriculum design, delivery and evaluation across all of our School of Health Science courses enabling service users to share valuable knowledge and experiences with our student cohorts. This Autumn our School will launch a new Service User Involvement Strategy to support staff and service users to ensure this excellence in practice continues.

This year, despite the remote learning environment, a wide range of service user activity continued to be embedded into our courses. Tasked with thanking service users in a meaningful way, whilst adhering to Covid regulations, a physiotherapy student group, led by Emma Bell, Cary Jossart and Patrick Morrison, created an electronic interactive board for each service user. Students embedded artistic portraits, videos of thanks and written quotes demonstrating the impact each experience had on their own learning. The messages were greatly received by all service users and demonstrated the clear impact of service user engagement on the student experience.

‘I’m so glad the students got something out of it. Sometimes you sit about wondering how you can contribute to those around you when your broken, I’m so glad I was able to help’ (service user)

Well done, Emma, Cary, Patrick and colleagues!