Web Browser Compatibility

A Web Browser compatibility matrix for corporate systems has been created by Digital Services following a period of User Acceptance Testing.

Service Description

A Web Browser compatibility matrix for corporate systems has been created by Digital Services following a period of User Acceptance Testing with senior users of corporate systems requiring the use of a web browser.

All senior users were invited to test their systems on a range of AD joined computers running Internet Explorer (Versions 10, 11 & 11 Enterprise), Chrome Enterprise (Version 34) and Safari (Version X). The results of the testing were published and a compatibility matrix produced.

This period of User Acceptance Testing was completed (September 2014) and the test process has identified that all corporate systems operate on either Chrome Enterprise (Version 34) or IE 11 Enterprise.

Business Process

A coordinated upgrade of Browsers to centrally supported users will be carried out October to December 2014. All other users please contact your Faculty Support Staff for advice.

Supporting Materials

Web Browser (Staff Systems) Compatibility Matrix

How to obtain help

How to contact the Service Desk

Service Desk Hours

Semester 1 and 2

Monday - Friday 8am - 8pm
Saturday – Sunday 1pm – 5pm

All other times except extended closure

Monday - Thursday 8am - 5pm
Friday 8am - 4pm

Extended Closure - Easter and Christmas Holidays

Monday - Friday 10am - 1pm

Cost

Supported at no cost when Computers are enrolled on the Supported Staff Environment.

Eligibility

Available to all faculties and departments

Service Owner

ICT Customer Services