Guideline and Links to Assist Applicants Requesting Feedback or Raising Complaints

Guidelines and links designed to aid a member of staff if they have a complaint.

Where an applicant is not shortlisted for an interview or is unsuccessful at an interview it can be both personally and professionally disappointing. Applicants may wish to obtain feedback on a shortlisting or interview decision as part of their personal development.

This can be obtained by writing to the People and Culture Department (addressed to the person who advised you of the outcome of your application).

There may however, be other situations where an applicant does not agree with a shortlisting or interview decision and he/she wishes to make a complaint about this decision.