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Log in to Estates Helpdesk

Staff with an E code or A code can access the helpdesk (Invida).

Log in with your Microsoft Single Sign On.

Log in to Invida
Go To Log in to Invida

Submit a request

In the Estates Helpdesk, submit a request from the 'Service finder / Report a fault' list. There are a variety of options available.

  • Portering
  • Visitor cards
  • Minor improvements
  • Cleaning
  • Grounds
  • New keys
  • Pests removal
  • Waste removal
  • Car Park booking

More information on services

Report a Fault

In the Estates Helpdesk, report a fault from the 'Service finder / Report a fault' list.

Building

Select 'Building fault'.

Examples

  • Faulty door
  • Faulty window
  • Loose floor covering
Electrical

Select 'Electrical fault'.

Examples

  • Faulty lights
  • Faulty lift
  • Faulty fire alarm
Plumbing fault / Ventilation Issues

Select 'Plumbing fault/ Ventilation issues'.

Examples

  • Faulty tap
  • Gas smell
  • Blocked toilet

Need help?

Get in touch with questions relating to using the Estates Helpdesk.

estatesservices@ulster.ac.uk

028 7012 4567

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In this section

Visitor card image

Visitor card

How to request a visitor card.

Faulty door image

Faulty door

How to report a faulty door.

Portering image

Portering

Collect and deliver items to another campus or within the same campus.