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Submit a request

In the Estates Helpdesk, submit a request from the 'Service finder / Report a fault' list. There are a variety of options available.

  • Portering
  • Visitor cards
  • Minor improvements
  • Cleaning
  • Grounds
  • New keys
  • Pests removal
  • Waste removal
  • Car Park booking

More information on services

Report a Fault

In the Estates Helpdesk, report a fault from the 'Service finder / Report a fault' list.

Building

Select 'Building fault'.

Examples

  • Faulty door
  • Faulty window
  • Loose floor covering
Electrical

Select 'Electrical fault'.

Examples

  • Faulty lights
  • Faulty lift
  • Faulty fire alarm
Plumbing fault / Ventilation Issues

Select 'Plumbing fault/ Ventilation issues'.

Examples

  • Faulty tap
  • Gas smell
  • Blocked toilet

Log in to Estates Helpdesk

Staff with an E code or A code can access the helpdesk (Invida).

Log in with your Microsoft Single Sign On.

Log in to Invida
Go To Log in to Invida

Need help?

Get in touch with questions relating to using the Estates Helpdesk.

estatesservices@ulster.ac.uk

028 7012 4567

In this section

Visitor card

How to request a visitor card.

Faulty door

How to report a faulty door.

Portering

Collect and deliver items to another campus or within the same campus.