You can use the Estates Helpdesk to book a meeting room, request a visitor pass, maintenance, cleaning or report a fault
In the Estates Helpdesk, submit a request from the 'Service finder / Report a fault' list. There are a variety of options available.
In the Estates Helpdesk, report a fault from the 'Service finder / Report a fault' list.
Select 'Building fault'.
Select 'Electrical fault'.
Select 'Plumbing fault/ Ventilation issues'.
Staff with an E code or A code can access the helpdesk (Planon).
Log in with your UU username and password.
Planon can only be accessed while on campus or remotely via your own desktop if you have Checkpoint or RDWeb.
Contact Service desk if you need Checkpoint or RDWeb installed.
If you are asked to select a web client, choose the below option:
If you do not see any options to submit requests, click on the Gear icon on the top right-hand side which will pop down a selection menu.
Select ‘Service Finder’ and ‘Meeting Room’ so you can now submit Estates Services requests and book a meeting room by clicking the blue + sign.
These tiles will be visible on your page when you login again to request any of the services provided.
How to request a visitor card.
How to report a faulty door.
Collect and deliver items to another campus or within the same campus.