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Welcome to Coleraine
Welcome to the Student Village. To keep safe, please take a few moments to read the fire safety information overleaf which we would ask you to observe during your stay.
We hope that you will make yourself at home. If you have any specific requirements regarding your accommodation or any other University facilities, please feel free to ask any member of the Residential team.
Over the past few years, we have played host to many residential events such as summer schools, world sporting events and professional conferences. Smaller groups, and individual visitors have also made use of our extensive facilities.
We hope you have a great stay, and we are sure that once you have enjoyed what we currently have available, you will wish to visit us again. If you are planning another event soon and require more specific information about availability and prices, please contact a member of the residential team during your stay.
Finally, thank you once again for choosing Coleraine as your venue, we hope you enjoy your stay.
Important Contacts
Address: Residential Services, Ulster University, Cromore Road, Coleraine, BT52 1SA
Campus Map: View the Coleraine Campus Map
Office Hours: Mon - Thurs (9am-5pm) and Fri (9am-4pm)
Telephone Number: 028 7167 5750
Out of Hours Number: 077 1811 9577
Email: accommodationc@ulster.ac.uk
Security: 028 7012 4480
Fire and Emergency Evacuation Procedures
If you discover a fire or another similar emergency, you should raise the alarm by activating the nearest red fire alarm point and then follow the instructions outlined on the blue and white “Emergency Procedures” notice in your room (and at other locations throughout the University campus).
Please be aware that the alarms are tested each Wednesday at 1.10pm and 6.10pm in Knocklayde and Errigal, and each Thursday in Cranagh between 1.30pm and 2pm. It is NOT necessary to evacuate during these scheduled tests.
What to do
If you hear an alarm (a continuous sound and red flashing light) you should:
Leave the building at a rapid walking pace by the nearest available exit.
- Do not stop to collect personal belongings
- Do not use lifts
- Make your way to the Fire Assembly Point - Car Park 2
- Do not re-enter the building until you are told by a member of University staff or Emergency Service personnel that it is safe to do so
Check in/ Check Out
Rooms are available for check in from 3pm, or with prior arrangement. Rooms MUST be vacated by 10am on the day of departure. A later check-out time can be arranged only by prior agreement with Residential Services.
You should return your room keys to Residential ServicesAccommodation Office in the Cranagh student Village, or drop them into the Key Return Box, located outside the building should the office be closed.
Please note that keys are returned at your own risk, if you do not return your keys on departure, you (or your event organiser) will be invoiced for replacements (currently £30).
General Information
You may consume alcohol on the campus during your stay with us, but we would ask that this is done in moderation and that you always assume full responsibility for your own conduct.
There is space for over 2,500 vehicles on campus, including over 50 disabled parking bays. We appreciate your respect and co-operation by parking only in designated spaces.
If you have not been given specific instructions from your event organiser, you must pay to park on campus. Driving into campus, you will have taken a ticket at one of the yellow barriers.
Before you can exit campus, you must pay for and validate this ticket at one of the yellow pay point machines located near the Octagon Entrance and at the Sports Centre (see Campus Map).
Pay point machines accept coins, notes and credit cards.
Prices for parking are £3.00 per day.
Parking is FREE Monday-Thursday from 7pm – 7am and on Friday from 5pm – 7am on the following Monday.
Unfortunately, no guarantee can be given that a parking space will be available when or where you require it.
No responsibility is accepted by the University for the safety of any vehicle (or the contents within it) parked on campus. Vehicles not parked in designated spaces will be subject to clamping.
Our accommodation is self-catered unless you are for conference with a catering package. Each flat has a kitchen furnished with basic cooking equipment as well as cutlery and crockery.
Additionally, we have catering outlets on campus.
Flow & Co (Block E, main building) is open Monday-Friday: 8am – 3pm.
Brew Bridge (The Bridge) is open Monday-Friday: 8am - 4pm and serves a range of Starbucks products.
The accommodation has been advertised as self-catering unless you are here for a conference with a servicing package. Towels and bedding are provided.
For your enhanced safety on campus, all areas are covered by closed circuit television (CCTV), and cameras are strategically and discretely positioned throughout the site.
Bedrooms have a maximum capacity of 6 amps. Please do not overload the sockets in your room with multiple appliances. Should any of your appliances be faulty, the automatic residual circuit breaker (RCB) may trip the power supply off in your room for safety reasons, if this happens, please contact Residential Services staff.
The central heating in our residential buildings is weather dependent and hot water tank is turned on from 7am to 10pm
All visitors are reminded that the University does not insure against any loss or damage of personal effects. The University is not responsible for any loss or damage to any personal effects, whether kept in your room or stored in any other part of the building
Wash machine - £3.10 per wash Tumble Dryer £2.10 per dry.
The machines operate by card. Laundry cards are available from the Residential Services Office and can be topped up online.
Washing powder is not supplied. The Laundry is open 8am to 11pm.
Lost property should be reported to your event co-ordinator or the Residential Services office in the first instance.
Residences are communal areas. In the interests of your fellow delegates/ guests it would be appreciated if you try to keep noise
to a minimum, Quiet Hours commence at 11pm.
Duty Residential Assistant –Telephone 077 1811 9577, the Night Assistant is on duty 10pm – 5.30am -Telephone 07885 389 490
or the Estates Patrol (24/7) –Telephone 028 7012 4480.
Please report all repairs to the Residential Services Office for a speedy response. Telephone 02871675750 or email
accommodationc@ulster.ac.uk.
Outside of office hours, faults of an emergency nature should be reported to the on-call duty staff (077 1811 9577).
Dry or non-food items of rubbish can be disposed of in your bedroom wastepaper bin; food and wet items should be placed in the kitchen bin. Do not let rubbish accumulate. Kitchen and bedroom bins should be emptied in the large steel containers located in the external bin compounds.
Your safety whilst living on campus is our priority. Please take sensible precautions regarding your own personal safety whilst on campus. Make sure that you close windows, draw curtains and lock your bedroom door if you are leaving your room. Secure external doors on exit. Do not leave valuables in plain sight; report any suspicious persons or activity immediately.
It is against the law to smoke within the University residences and anywhere within the main University buildings. When smoking outside residential buildings, please dispose of used smoking materials appropriately. There is an outdoor smoking shelter outside The Laundry for your use.
The Sports Centre is open to summer users on a daily membership basis. Prices are £5.50/day for gym access, £4.00/day for health suite access, or £6.50/day for both gym and health suite access.
There is a summer offer of a £30/one month or £45/3month pass for both gym and health suite access. Tennis, badminton, basketball and football facilities are also available at the sports centre.
Prices for these facilities are available on request from the Sports Centre.
Summer opening hours for the Sports Centre are 7.15am – 9pm Monday to Friday, and 9am – 5.30pm Saturday and Sunday.
There is a wooded trail weaving around the campus from the Sports Centre to the Daffodil Garden.
WI-FI - Glide
To connect to the Glide Resident WI-FI network, you will need a unique network passkey.
If you have a Glide account already:
- Your should have received your passkey via email and/or text
If you have a Glide account but haven't received an email:
- Connect to Glide Signup
- Go to my.glide.co.uk
- Click on forgotten passkey
If you do not have Glide account:
- On your device select Glide Signup from available network options
- Once connected to this network select 'Just moved in'
- Complete the registration process
- Once completed you will be sent a 3-word unique network passkey
- You can now connect to Glide Resident and input you passkey to connect
Once connected:
- Keep your passkey safe, as this can be used to connect all your devices
- Select 'connect automatically' t stay connected on the Glide Resident network
If you have a visitor:
- Ask them to connect to Glide Signup and select Visitor Access
Issues with WI-FI
If you experience issues with the Wi-Fi:
Or contact the Glide support team:
Email: studentsupport@glide.co.uk
Telephone: (+44) 333 123 0115
Emergency/Illness
Estates Patrol are First-Aid trained and can be reached at 028 70124480.
The nearest Accident and Emergency (A&E) is Causeway Hospital, 4 Newbridge Rd, Coleraine BT52 1HS. For non-emergencies, the hospital number is 028 9442 4548.
If you have a medical condition which may require special attention (e.g. epilepsy, diabetes), please make this known to Residential Services at the start of your stay, such information will be treated confidentially.
Location
In addition to the facilities on campus, Coleraine is just a 15-minute walk away (leave at the daffodil gardens see campus map and turn left.
Coleraine has a range of shops and other outlets, including a couple of bars and restaurants. If you turn left when you leave campus at the Daffodil Garden, you can walk to Portstewart.
Both Portrush and Portstewart are beautiful beach town. The town centres have a range of outlets as well as interesting things to do and see. Please ask a member of staff if you want further information.
Tourist Information
All the major banks have branches in Coleraine.
- Portstewart – operated by the National Trust (parking charges apply)
- Portrush – West strand and East strand (parking charges apply)
- Castlerock
- Down hill
- Benone
- White Park Bay – Operated by the National Trust
Please check each locations suitability for swimming
- Causeway Boats – 077 1211 5751
- Ballintoy Boat Tours – 078 8623 2718
There is a local cinema (Jet Centre Movie House) within short driving distance of the campus, which also offers 10-pin bowling.
Filming of the Game of Thrones took place in locations close to campus including Portstewart beach, Ballintoy Harbour, The Dark Hedges, Cushendun caves, Murlough Bay and Downhill Strand.
- Golfing on the North Coast is idyllic.
- Royal Portrush
- Portstewart Golf Club
- Castlerock Golf Club
- Ballycastle Golf Club
- Bushfoot Golf Club
You may find the following web sites of interest.
- visitcausewaycoastandglens.com
- discovernorthernireland.com
- causewaycoastandglens.gov.uk
- nationaltrust.org.uk
- theopen.com
Several sites along the North Coast are operated by the National Trust and it is recommended that you book in advance. The
- Giants Causeway
- The Carrick-a-Rede Rope Bride
- White Park Bay
- Mussenden Temple and Downhill Demesne
- Dunluce Castle
Restaurants close to campus See Helpful Numbers section.
There are several retail outlets off campus, in Coleraine, Portrush and Portstewart. At all locations you can find a supermarket, newsagent, greengrocer, off-licence and restaurants and independent stores.
Retail Outlets on Campus
Spar (The Bridge)
Open 8.30am – 5pm, Monday – Thursday and 8:30-4pm Friday.
It is a well stocked shop and offers a range of supplies. Other items include cigarettes, frozen foods and mobile.
Post Office (Inside Spar)
Open 9:30am-1:30pm Monday – Thursday.
There are many epic surfing beaches along the north coast.
- Portrush West strand, East strand & Whiterocks
- Portstewart Strand
- Castlerock (east of beach)
- Portballintrae (east of town).
- Benone Strand
- Downhill Beach
Surf Schools
- Woodies surf shop – 028 7082 3273
- Sub6 Surf and SUP School –07748257717
- Portrush surf school – 07894854791
- Troggs – 028 7082 2335
All offer board hire, surf hire, paddle boarding and kayaking lessons and provide wetsuits if needed.
You can call one of the companies listed in the Useful Numbers section. The usual taxi fare to Coleraine or Portrush is around £6.00 – £9.00.
Bus and train timetables are available from Residential Services. There is a bus terminal within the campus grounds – see Campus Map for locations. Buses operate on a restricted timetable throughout summer when stopping at the university. The train stop is
located on Cromore Road (opposite the university main entrance.
Coleraine Sports Centre
Our campus in Coleraine boasts a variety of indoor and outdoor facilities that are open all year round to students, visitors and the general public. Coleraine’s user-friendly facilities mean there is something for everyone.
Indoor Facilities
- Two multi-purpose sports halls (football, basketball. badminton, and table tennis)
- Fitness Suite
- Strength and conditioning suite
Outdoor Facilities
- Six grass pitches
- Four artificial grass tennis courts multi sports area
- Floodlit 3G pitch
Summer Opening Hours
- Monday to Friday - 7:15am-9pm
- Saturday and Sunday - 9am-5:30pm
Pricing
- £5.5/day for gym access
- £4.00/day for health suite access
- £6.50/day for both gym and health suite access
- **£30.00/month or£45/ 3 months for gym and health suite access (summer offer)**
Other Helpful Numbers
Europcar - 0371 384 9953
Coastal Self Drive - 028 7035 2791
Movie Hours Cinema - 028 7035 0000
Giant's Causeway - 028 2073 1855
Carrick-a-Rede Rope Bridge - 028 2076 9839
The Cranagh - 07513 866 350
Lie: Native Seafood - 07828 127 739
The Anchor Complex - 028 7083 2003
Amici Ristorante - 028 7083 4444
The Tides Restaurant - 028 7082 3833
Urban Restaurant - 028 70511332
Koko - 028 7053 1218
Harry's Shack - 028 7083 1783
The Quay's - 028 7082 3889
Diamon Shopping Centre - 028 7032 1123
Moore's of Coleraine - 028 7034 4444
The White House - 028 7082 2244
Coleraine Leisure Centre - 028 7034 7202
Royal Portrush Golf Club - 028 7082 2311
Portstewart Golf Club - 028 7083 2015
Radio Taxis - 028 7035 3709
ACT Cabs - 07513 852 608
Portstewart Taxis - 07818 508 251
Andy Brown & Ultra Taxis - 028 7082 2223
Translink (Bus and Trains) - 028 9066 6630
George Best Airport - 028 9093 9093
Belfast International Airport - 028 9448 4848
Stena Line - 0344 770 7070
