Details of how to get help in the Library, from the Library Help service, and Library Chat, to contact details.
Need help or support?
Simply click the Library Chat button on the right of this screen.
You can chat to Library staff during these hours (excluding University holidays):
Saturday & Sunday 1-5pm
Use Library Answers to browse and search FAQs or submit your own question.
Ring 028 70124345 during Library opening hours.
Contact Library subject teams.
In this section
Getting Started in the Library
The Library Getting Started Guide, including induction slides, videos and essential links.
The Student Experience
ISD pages to help students, whether full-time, part-time or distance learners, to get started using Ulster University's information resources.
Digital Information Literacy
The Library aims to ensure that all Ulster students become digitally and information literate through the provision of effective learning and teaching opportunities. Further details including the Library strategy, guides and resources are provided.