Library Help

Details of how to get help in the Library, from the Library Help service, and Library Chat, to contact details.

Need help or support?

Library Chat

Simply click the Library Chat button on the right of this screen.

You can chat to Library staff during these hours (excluding University holidays):
Monday-Thursday 9am-9pm
Friday 9am-8pm
Saturday & Sunday 1-5pm

Library Answers

Use Library Answers to browse and search FAQs or submit your own question.

Phone Us

Ring 028 70124345 during Library opening hours.

Subject Enquiries

Contact Library subject teams.

Social Media

Follow Ulster University Library on Twitter.
Check the Library Blogs.

In this section

Library Answers

Getting Started in the Library

The Library Getting Started Guide, including induction slides, videos and essential links.

The Student Experience

ISD pages to help students, whether full-time, part-time or distance learners, to get started using Ulster University's information resources.

Library Essentials Guide

Digital Information Literacy

The Library aims to ensure that all Ulster students become digitally and information literate through the provision of effective learning and teaching opportunities. Further details including the Library strategy, guides and resources are provided.

Training & Workshops

Contact Us