What our clients say

Ulster University Law Clinic client testimonials.

The Ulster University Law Clinic helps both clients and students. Take a look at what our clients have to say about us.

"I thought that my case was handled in a very understanding and sympathetic way."

"This was an initial consultation in relation to an employment tribunal. My primary contact in this matter was Freddie Reilly, with initial discussions with Ciaran White. I found both to be very professional, understanding and patient. From my experience I would compliment Fredrick on his professionalism, sensitivity and patience, He is a credit to the Clinic and based on my experience on completion of his studies I believe he will be a credit to his chosen profession."

"Rachael was excellent and exceeded my expectation in relation to the service she provided – she kept me informed throughout the appeal and explained the proceedings to me. I really appreciate all she did for me."

"Thank you to everyone – this is a very good institution. They helped me with a very difficult situation."

"Just to say I feel the service of the Clinic is excellent - offering professional services to clients whilst also offering experience to law students."

"I am very grateful for the way Rachael has handled my case from beginning to end. My sisters and I tried to get answers for several months from my employer but were not successful. I would like to thank Rachael for all her hard work and wish her all the best in her future career."

"Very professional and proactive clinic. Rachel’s attention to detail was meticulous."

"I’d like to thank you for all your help and guidance over the past couples of months. And I’d like to thank you and Ciaran for taking the time to meet me and review my case.  I think that you and Ciaran have provided me with a first class service and you have always kept in touch with me and offered really detailed advice which I really appreciate. I had literally no idea of how things like this worked before and you have explained everything to me in a really straightforward way. I would definitely recommend people to contact the Law Clinic if they had legal disputes."

"I received the advice letter, sent from the Ulster University Law Clinic today, and would like to extend my deepest gratitude to yourself and your students for all the work you all have put into it and support provided. It means a great deal to me."

"Thanks to all at Ulster University for your hard work. Without your knowledge I would have been sunk."

"I’d like to thank you all for your efforts on my case, they are much appreciated …  I look forward to your letters, and also appreciate the amount of work that will have gone into them."

"The Clinic’s help was really appreciated throughout my appeal and of course I was really pleased with the outcome … Thanks again for all your help."

"Fiona, the student dealing with my case was very thorough and very helpful and by coming with me to the appeal made me feel much more confident.  I have already recommended the service to other people and will continue to do so.  Thank you for all your help and support throughout my appeal."

"Before I went to the clinic I was considering withdrawing my case. However the help I received … from the clinic enabled me to present my case."

"I think it is a very good and thorough service."

"Trusted, independent advice."

"Dealing with well mannered advisors with excellent communication skills. Their listening skills and ability to understand the problem was excellent. The feedback and follow up was the best service I think I have encountered."

"Thank you for your honest concern in helping me get through a mine field of information at a time when I find myself faced with declining health. I am truly grateful. I was nearly at breaking point."

"It was accessible, thorough, convenient and a great place to receive advice. It was easy to approach the advisor."

"I felt the students who were dealing with my case were interested in assisting me and making sure they had the right information to advise me. I do not feel I suffered any detriment in service than if I had paid a fully qualified solicitor, in fact it was the opposite as the students were supervised by their tutor and were more than willing to make sure they had all the details of my case in order to give advice under the guidance of their lecturer."

"I was happy with the service I received and how I was dealt with. I believe the clinic was interested in helping me and I cannot see how this service can be improved."

"I am very grateful for, and appreciate the help I was given by the law students who dealt with me."