Page content

This Privacy Notice explains how Ulster University (University) collects, uses and processes participants’ personal data as a data controller and explains participants’ rights in relation to the personal data that the University processes during this survey.

The University actively seeks to preserve the privacy rights of those individuals that share information with the University.  The personal data which you provide to the University will be processed in accordance with UK data protection legislation, specifically UK GDPR and the Data Protection Act 2018.

What is the purpose and legal basis of the processing?

In order to provide proactive IT support that enables students at Ulster, Digital Services ask for annual feedback by completing our short IT satisfaction survey, responses are anonymous.  We may collect your personal email address should you wish to enter the competition.

The following lawful basis that applies to this search study:

UK GDPR Article 6.1(a) – the data subject has given consent to the processing of their personal data for specific purposes.

How the University collects your personal data

The University shall collect the personal data from you directly.  This is not mandatory information as part of the survey, you are invited to add contact email address if entering the prize draw.

Change of Purpose

The University will only use your personal data for the purposes for which it collected in, unless the University reasonable considers that it needs to use the personal data for another reason and that reason is compatible with the original purpose.  If the University needs to use your personal data for an unrelated purpose it shall notify you and explain the legal basis for which allows the University to do so.

How long does the University hold your personal data?

Personal data collected as part of the Digital Services IT Satisfaction Survey will be retained for a period of one year.

The University’s Retention and Disposal Schedule includes guidance on retention and disposal periods.

Categories of personal data processed by the University

Personal Data

The University may collect, use, store and transfer the following types of personal data as part of this processing:

  • Personal Email

Who does the University share your data with

The University shares personal data with third parties where necessary for the purposes of the processing and where there is a legal basis to do so.  This information is not shared with such third parties.

International Transfers

The University will transfer your personal data to the following countries outside of the United Kingdom:

  • EEA

In these circumstances your personal data is being transferred on the basis that the Secretary of State has made an adequacy regulation in respect of said countries.  This means that countries are deemed to provide equivalent protection to personal data as provided by the UK data protection regime.

Your rights as a Data Subject

As a University data subject you have the right to:

  • Access and obtain a copy of your personal data on request;
  • Require the University to change incorrect or incomplete personal data;
  • Require the University to delete or remove your personal data, for example where the data is no longer necessary for the purposes of processing.  Note, however that the University may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;
  • Object to the processing of your personal data where the University is relying on its legitimate interests as a legal ground for processing;
  • Where the University is relying upon consent to process your personal data, you may withdraw your consent at any time; and ask the University to stop processing personal data for a period if the personal data is inaccurate or there is a dispute about whether or not your interests override the University’s legitimate grounds for processing the personal data.

Further information and your right to complain

Get further information in respect of the University’s practice in respect of data protection and our Data Protection Policy.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request the University transfer a copy of your personal information to another party, please contact the University’s Data Protection Officer,

Eoin Coyle at:
c/o Ulster University, Room J308
Coleraine
BT52 1SA
02871 675525

Gdpr@ulster.ac.uk

If you are not satisfied with how the University is processing your personal data, you can make a complaint to the ICO.  Further information about your data privacy rights are available on the ICO’s website.