Short Course: Improvement through People

About

This module aims to develop you as business improvers in terms of how you think and understand yourself as well as how you can most effectively behave in relation to those involved or affected by improvement projects.

It also seeks to equip you with the knowledge of wider people management which has been found to significantly affect the success of improvement projects and the implications of this to your work.

You will cover the following subject areas:

  • Mindset, Personality and Human Behaviour
  • Reflection
  • Facilitation of Groups
  • Influencing
  • Managing Conflict and Difficult Conversations
  • Coaching
  • Learning as an Individual and Organisational Approaches
  • Stress, Wellbeing and Resilience
  • Motivation and Performance Management
  • Teams and Teamworking

This course is ideal for those in positions to effect change within their organisations.


Delivery format

  • Teaching will be delivered face-to-face on the Belfast campus.
  • The course is delivered in a 3 day taught block and is supported by online materials which students can access on demand.
  • The course is assessed via 100% coursework. You'll hand in a practical individual assignment based on your own organisation.

Campus

Belfast


Term Dates

Start Date: 24 March 2026

This course requires on-campus attendance, at our Belfast campus, during Semester 2 in 2026 and is timetabled for the following days:

  • Tuesday 24 March 2026, 09:15am - 5:15pm
  • Wednesday 25 March 2026, 09:15am - 5:15pm
  • Thursday 26 March 2026, 09:15am - 5:15pm

* Please note, dates and timetabling may be subject to change.


Further Information

Modules

This is a 20 credit module short course. This is the only module on this short course, however other related modules such as the following are also available under the Skillup funding, please see other options on the website www.ulster.ac.uk/skillup

Entry requirements

You should hold a Second-Class Honours Degree or better OR have significant managerial / business experience.

Eligibility

Places are limited and open to applicants who:

  1. are 18 or over at the point of enrolment;
  2. have a right to work and undertake training in the UK at the point of application and for the duration of the course and must not be disqualified from doing either by reason of their immigration status. Proof of this will be required to progress your application. Prove your right to work to an employer: Overview - GOV.UK
  3. meet the course specific entry requirements. See course pages for requirements.
  4. meet the Ulster University general entry requirements including competency in English (as evidenced by GCSE Grade C in English or alternative). For English competency, a degree taught in UK or Ireland covers this requirement. If your degree is from outside the UK or Ireland, please see our list of acceptable qualifications or tests.
  5. are available to register in person at the campus as required.

Apply now - limited places available

There are a limited number of places for this course. Offers will be extended to those applicants who meet the entry requirements following successful completion of the application process, and have provided evidence of such, on a first come, first served basis. Applications will no longer be accepted or processed once all offers are extended. Applications will no longer be accepted or processed once all places are filled. Applications cannot be considered once a course has started.

Please note you can only be funded by DfE for a maximum of two courses at any one time across all institutions who offer courses as part of SkillUp.  You will only be permitted to study one course at Ulster in each academic year or a maximum of two microcredentials up to 45 credits per semester.

When creating your application you will need to have the following documents saved electronically as they need to be uploaded as part of the application process:

  • Passport
  • Evidence of having right to work and undertake training in the UK*
  • Degree Certificate
  • English Competency (If you have a degree from UK/ROI, you don't need to provide anything else)

*  Holders of UK or Irish passports automatically have this right.  if you hold a passport from another nation, please provide evidence of UK immigration permissions to include a ShareCode and/or BRP.

To select the correct course, in the field called Please select the subject area, select Business and Transversal Skills from the drop down box. Then select Improvement Through People from the next drop down box.

Apply Now