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Agherton Village Resident Information

Agherton Village is located in the picturesque town of Portstewart just a few miles from campus, which can easily be reached by a bus which stops outside the residences.

The development is adjacent to the local Tesco's so everything you need is right on your doorstep.

Portstewart is a fifteen minute walk away and has a selection of shops, cafes restaurants and clubs for you to enjoy.

Postal Address

Apartment/House No,
Agherton Village,
Coleraine Road,
PORTSTEWART,
Co.Londonderry,
N. Ireland, BT55 7FE

Accommodation Officer

Your Accommodation Officer is Clodagh Scott  please contact her via email c.scott@ulster.ac.uk if you have any problems.

Resident Support Assistants (RSA)

Your RSAs are listed below, they are here to help you settle in.

They provide peer support and guidance on a range of issues and can signpost you to the appropriate services available.

Your RSA will help organise social activities and give you important information about events and campus facilities.

To contact them please telephone 07711 389 710.

  • Aoife McKenna lives in house 27.1
  • Andre Grainger lives in house 43.2

Night Support Assistant (NSA)

Your NSA is Gary Watton, he operates from the Residential Services Office and his contact details are 07885389490, he is available 10.00pm to 5.00am Sunday evening to Friday morning.

Night support assistants are members of staff who are there for your safety and to help when you require it.

They provide advice and assistance for a range of issues and are mainly responsible for health and safety.

As you will be living in close proximity to each other so mutual respect is required.

Location

Agherton Village is approximately 3 miles (5km) from campus, there are regular buses to and from the University.

The 40d bus goes to Coleraine via coleraine campus

A taxi will cost approximately £5.00 for a single journey.

Nearest post office

The Diamond, Portstewart

Local Police

Coleraine -  028 7034 4122

Notice Boards

The notice boards in each complex will show your RSA rota, contact details and info on social events and other activities.

Electricity

The electricity to your apartment is controlled by a key pad meter and each meter has been credited. If there is a problem wirth the electricity please contact the Accommodation office or the Resident Support Assistant.

Fire Safety

Agherton Village has a fire alarm panel in each apartment/house for your protection.  Please remember to keep fire doors closed

On hearing an alarm, you should follow the “Fire/Emergency Procedure” which is set out on the blue and white notice in your apartment/house.

If you encounter a fire, no matter how small, you should raise the alarm and evacuate immediately.

Heating

There is oil-fired central heating throughout for heating and hot water, which is included in the price for your accommodation.

Monday to Friday 8.00am-10.00am & 6.00pm-11.00pm

Weekends 10.00am-12.00noon & 6.00pm-11.00pm

Wi Fi

The Wi-Fi is provided by BT  - Details of the access code and helpline number are displayed in your kitchen.

Light Bulbs

If replacement bulbs are required this should be requested via the online fault report form in the forms and documents section of the website.

TV Aerial

There is a TV aerial socket in the living room.

Rubbish

Please make sure that all your rubbish is placed in the bins supplied.

The blue bins are for recycling - newspaper, cardboard, clean tin cans and clean glass can all be put in the blue bin.

Please keep the bin areas clean and tidy at all times.

Cleaning

You are responsible for cleaning your bedroom, kitchen, living room, shower and WC, and cleaning equipment is available to us within your unit, although you should purchase cleaning supplies, bin bags and toilet paper.

Kitchens should be kept clean and tidy with all equipment washed and put away after use.

Inspections will be carried out each term and you will be notified when these are taking place.

The Laundry

There is a coin operated laundry available onsite.  The washing machine costs £2.00 for a wash and the Tumble dryer costs £1.00

Repairs

If any repairs are required in your accommodation please fill in a fault report form online so we can fix it.

Please note that appointments cannot be made for maintenance work and access to your may be required in order to carry out maintenance or repairs in your absence.

There may be occasions when routine maintenance needs to be carried out, and 48 hours notice will be given.

Car Parking

There is adequate on-site parking. Free parking is provided for residents only on a first come first serve basis. The University accepts no responsibility for loss or damage to any vehicle left in the car park.