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Quality Management and Audit Unit
Quality Management and Audit Unit Homepage
Internal Review
External Review
Collaborative Provision
Key Information Sets
Learning and Teaching Committee
Student Complaints
Student Complaints QAHE
Student Surveys
Staff/Student Consultative Committees
Student Charter
Staff List
Useful Links

Title: Contact Details
  Mrs Andrina Gaston

  Quality Management and Audit Unit

Welcome to the Quality Management and Audit Unit web-pages.  The Unit is responsible for the following areas:

  • Review of the quality of taught provision by external agencies
  • Internal and collaborative provision annual monitoring
  • Internal themed/process audit
  • Module monitoring
  • Key Information Sets (KIS)
  • Retention monitoring
  • Senate
  • Student feedback surveys
  • Staff/Student Consultative Committees
  • Student Charter
  • Student complaints

A copy of the University's Principles of Standards Assurance and Quality Management is available here.

Key Dates 2017/18:

Annual Monitoring
2016/17 Postgraduate Course-level data mid-November 2017
2016/17 Faculty/School summary data mid-November 2017
National Benchmark Data late-July 2018
2017/18 First sit undergraduate course-level data mid-July 2018
2017/18 Undergraduate Course-level data (post resit) mid-October 2018
2017/18 Postgraduate Course-level data mid-November 2018
2017/18 Faculty/School summary data
mid-November 2018
Module Monitoring
2017-18 modules  
Semester 1 data w/c 12 March 2018
Semester 2 data w/c 16 July 2018
Semester 3 data w/c 22 October 2018
Resit data - semesters 1 and 2 and 1/2 w/c 1 October 2018
Module Feedback Survey
2017/18 modules  
Semester 1 survey period 4 December 2017 - 2 February 2018
Semester 1 results
9 February 2018
Semester 2 survey period 23 April - 22 June 2018
Semester 2 results 29 June 2018
Semester 3 survey period 13 August - 7 September 2018
Semester 3 results 14 September 2018
National Student Survey (NSS)
2018 Survey Period 29 January - 30 April 2018
2018 internal data available August 2018
2018 external data available (from September 2018

 Where to find information on this site:

Internal Review
Programme Management System
Module Monitoring
Themed Audits
External Review Professional Body Reviews
  QAA reviews
Collaborative Provision Annual Course Review for partner institutions
  Details of the Subject Partnership Managers
  Institution Profiles
  Useful documentation for partner institutions

Key Information Sets (KIS)


Retention Monitoring
Links to benchmark data
Senate Operation of the Senate
  Senate minutes and papers
  Links to minutes and papers of Sub-Committees of Senate
Student Complaints Student Complaints Procedure
  Contact details of the Student Complaints Liaison Officer
  CS1 and CS2 forms for download
Student Surveys
National Student Survey (NSS)
Module Feedback Survey (MFS)
Postgraduate Taught Experience Survey (PTES)
Staff/Student Consultative Committees Good practice guidelines
  Standard agenda for Staff/Student Consultative Committee meetings
Student Charter
Minutes of Charter Review Group
Student Charter and supporting Charters
Useful links QAA Quality Code and Subject Benchmarks


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