Supporting Performance

Support and develop your team to enhance their personal and professional performance.

A module that will aim to support and enable managers to develop the people they manage and support them to enhance their performance.

Flexible module

This is a flexible module and can be completed on any of the available dates.

Learning Outcomes

Define the elements and touch points that enable and support potential and performance at Ulster supported by a framework of practice toolkit

  • Apply a simple model to support potential and performance:
    • Observe: establish a rhythm of ongoing regular review and observation of performance and potential
    • Feedback:  establish a rhythm of regular conversations including 1:1s and in the moment chats where feedback can be based on observation and review
    • Coach: Using core coaching skills to support your staff member to reflect and identify ways to improve and develop, listening, effective questioning and challenging
  • Understand the Ulster University review and development process as an appraiser, applying good practice in supporting objective setting and learning development plans
  • Support direct reports in the context of performance concerns

  • Establish a practice of praise and success recognition for direct reports and teams

Module duration: One day in person with supplementary learning activities throughout the month.