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Student IT Satisfaction Survey

As part of our efforts to improve our services and support, ICT Customer Services will conduct an annual Student Survey to gauge opinions and establish feedback from our students.

The first survey was launched in March 2016 and a graphical summary of the results and findings is available.

View summary

In addition, we have provided a more comprehensive version of the survey results which includes comments received from students. We have used this feedback to shape our development and action plans. Further detail can be viewed via this link.

Thanks to all students for taking the time to provide valuable feedback to us. As shown in the results, we have outlined a number of ideas to help improve our service to you.

If you have any queries or further suggestions, please contact Ann McSherry (a.mcsherry@ulster.ac.uk), ICT Service Centre Manager.