ISD

Student IT Satisfaction Survey

Student IT Satisfaction Survey

As part of our efforts to improve our services and support, ICT Customer Services conduct an annual Student Survey.

As part of our efforts to improve our services and support, ICT Customer Services will conduct an annual Student Survey to gauge opinions and establish feedback from our students.

A graphical summary of the 2017-18 results and findings is available.

View summary

In addition, we have provided a more comprehensive version of the survey results which includes comments received from students. We have used this feedback to shape our development and action plans. Further detail can be viewed via this link.

You can also see the summary and full report of all our annual surveys to date, as shown below.

Academic YearSummaryFull Report
2017-18LinkLink

2016-17

LinkLink

2015-16

Link

Link

Thanks to all students for taking the time to provide valuable feedback to us. As shown in the results, we have outlined a number of ideas to help improve our service to you.

If you have any queries or further suggestions, please contact Ann McSherry (a.mcsherry@ulster.ac.uk), ICT Service Centre Manager.